Income Maintenance Caseworker III QA

The Scotland County Department of Social Services works to improve the wellbeing and safety of citizens' lives. As a part of the DSS team you will work with others who value Respect, Teamwork, Dependability, Accountability, Innovation, and Excellence. The Department provides flexible work scheduling and a full benefits package including medical insurance, vacation, paid holidays, and a 401(k) plan.

DESCRIPTION OF WORK:

• This position is responsible for training, quality assurance reviews, report management, and minimal casework functions;

• Provides individual training for all new economic service staff in the programs of Food and Nutrition, Medicaid, Work First, and Child Care;

• Develops and presents group training to economic service staff at the request of supervisors, upon identification of common policy misinterpretation, and for new policy implementation;

• Reviews economic service records to determine timeliness and accuracy of eligibility, review, and change functions. Reports findings to supervisors and is available for explanation;

• Retrieves and reformats daily, weekly, and monthly reports for submission to supervisors;

• Occasionally performs casework functions in Medicaid Transportation and Energy programs;

• Employees must explain program(s) requirements and options and advise or refer clients to other program services as appropriate.

KNOWLEDGE, SKILLS AND ABILITIES:

• Specific skills for successful completion of duties in description of work;

• General knowledge of policies, procedures, rules, state and federal law as related to governmental operations;

• Ability to read, analyze, and interpret rules, regulations and procedures;

• Ability to express ideas clearly and concisely and to plan and executive work effectively;

• Ability to critically think and apply selected policies, procedures, and regulations when processing personnel transactions;

• Ability to establish and maintain effective working relationships with employees, administrative officials, and the general public;

• Ability to understand and carry out oral and written instructions;

• Basic knowledge and/or ability to learn use of office equipment, software systems, internet based programs.

MINIMUM TRAINING AND EXPERIENCE:

• Two years of experience as an Income Maintenance Caseworker;

• Or, an equivalent of combination and experience;

• And, must attach a copy of your high school diploma or college degree to the application.

SUPPLEMENTAL INFORMATION

• Must possess and maintain a valid driver's license

• Criminal Records check, drug screen, and references will be required for the successful candidate;

• All applications will be considered but not necessarily interviewed;

• Resume in lieu of a completed application is not acceptable;

• Diplomas and degrees must be received from appropriately accredited institutions;

• We are an Equal Opportunity Employer and E-Verify Participant.

Employment Type: Full Time