Inbound Call Representative

Job Summary: We are seeking a highly motivated and customer-oriented Inbound Call Center Representative to join our team. As an Inbound Call Center Representative, you will be responsible for handling incoming calls from customers, providing exceptional service, and assisting with setting their appointments. This is a great opportunity for individuals who thrive in a fast-paced environment and enjoy helping others. Responsibilities: - Answer incoming calls from customers and provide assistance with appointment setting - Provide excellent customer service by actively listening to customers and addressing their needs - Utilize effective phone etiquette to ensure professional and courteous communication - Enter and update customer information accurately in the database - Resolve customer complaints or concerns in a timely and satisfactory manner - Collaborate with team members to achieve individual and team goals Qualifications: - Previous experience in a customer service role is preferred - Excellent verbal and written communication skills in English - Bilingual proficiency in Spanish is a plus - Strong problem-solving skills and ability to think quickly on your feet - Ability to multitask and navigate through multiple systems while speaking with customers - Strong data entry skills with attention to detail - Ability to work well in a team-oriented environment Benefits: - Competitive salary based on experience - Comprehensive training program provided - Opportunities for career advancement within the company If you are a motivated individual with excellent communication skills and a passion for providing exceptional customer service, we encourage you to apply for the position of Inbound Call Center Representative. Join our team today!

Job Types: Full-time, Part-time

Expected hours: 20 – 40 per week

Benefits:

• On-the-job training

Experience level:

• No experience needed

Shift:

• 4 hour shift
• 8 hour shift
• Day shift
• Evening shift
• Morning shift
• No nights

Weekly day range:

• Monday to Friday

Work setting:

• Call center
• In-person
• Office

People with a criminal record are encouraged to apply

Ability to Relocate:

• Las Vegas, NV 89119: Relocate before starting work (Required)

Work Location: In person