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Form of workSpectrum Mobile is actively hiring Call Center Reps. Our team works out of a newly renovated Call Center with sit-stand stations, upgraded breakrooms, a game room, and more. Starting a career with Spectrum means joining a team committed to growing and developing talent from within, all while providing award-winning customer support.
About the job: Our Customer Service Reps are subject experts for Spectrum Mobile billing. In this role, you are responsible for resolving customer questions about their mobile plans and connecting customers to sales, repair, or other support teams as needed. We offer set schedules, meaning your scheduled working days and hours stay the same weekly. Shifts are structured, with assigned breaks.
Pay and benefits:
- $20/hour + potential overtime.
- .75 cents shift differential for shifts starting at 11 AM or later.
- Level up! Ask one of our recruiters how you can earn pay increases beyond the annual performance reviews.
- Free internet, cable, and home phone in coverage areas.
- Discounted mobile service.
- Paid time off.
- Medical, dental, and vision insurance.
- 401(k) with company match.
- NEWLY EXPANDED BENEFIT! $10,000/year education assistance plus some programs covered at 100%. Ask a recruiter for more details!
- And more!
Shifts:
- Training Hours 11am-7:30pm Sun/Mon Off ( 11 weeks )
- Schedules are determined during the offer stage.
- Current openings are full-time, 40/hours per week.
Training:
- Eleven weeks of paid training.
- You are considered a full-time, benefit-eligible employee during training.
About you:
- You have a high school diploma or equivalency.
- You can read and write in English.
- You enjoy working with people.
- You excel in a structured environment.
- You seek a supportive culture where leadership strives for everyone to feel welcome, seen, and heard!
- Limited spots left for our Nov 21st training class!
Click apply now to be eligible for an interview!
Question? Call us at 207-253-7345 to speak with a Spectrum recruiter located in Portland, ME!
Job Type: Full-time
Pay: $20.00 per hour
Expected hours: No more than 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible schedule
- Health insurance
- On-the-job training
- Paid time off
- Parental leave
- Professional development assistance
- Referral program
- Vision insurance
Experience level:
- 10 years
- 1 year
- 2 years
- 3 years
- 4 years
- 5 years
- 6 years
- 7 years
- 8 years
- 9 years
- No experience needed
- Under 1 year
Shift:
- 10 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Morning shift
- Night shift
Work setting:
- Call center
- In-person
Work Location: In person
