In-Home Respite Program Manager

The Arc Erie County New York has been supporting children and adults with disabilities, and their families in achieving their desired quality of life by creating opportunities through comprehensive services for over 65 years.
Our Position: We are currently seeking a In-Home Respite Program manager to provide oversight to Respite Service people we support. This position also involves:

• Providing direct supervision to the direct care staff providing services. The Program Manager is responsible for the oversight of the delivery of these services and support.
• Oversees direct care services to people we support in areas such as, but not limited to activities of daily living, self-care skills, money management, cooking, self-administration of medication and communication skills.
• Coordinates interviews and is responsible for hiring, orientation and termination of direct care staff employed in the Community Supports & Services Programs. Provides weekly and/or as needed supervision to all regular direct care staff. Evaluates all regular direct care staff annually.
• Hybrid remote work available!

Our Rate of Pay: $ 19.00 per hr
Our Requirements:

• Master's Degree in a Human Service field, including but not limited to: Sociology, Special Education, Rehabilitation Counseling and Psychology PLUS one-year direct service experience with the developmentally disabled.

OR

• Bachelor's Degree in a Human Service field, including but not limited to: Sociology, Special Education, Rehabilitation Counseling and Psychology PLUS three years direct service experience with the developmentally disabled.

PLUS

• Have and maintain a valid New York State Driver's License and an approved driving record. Ownership and access to an insured car in good operating condition is required.

Our Benefits: What can The Arc Erie County offer you? Affordable Benefit package (medical, dental & vision), excellent PTO, great work-life balance, opportunity for advancement, 403b Retirement plan, positive & diverse work environment, as well as being a part of a dynamic, engaging, & fun team!
Our full job description is listed below:
Job Title:
Program Manager - Community Hab
Department:
CSS
Job Grade:
4
Job Code:
100
Position Summary:
Provides oversight to Community Support Services Community Habilitation, Respite and/or FSS Service people we support. Provides direct supervision to the direct care staff providing services. The Program Manager is responsible for the oversight of the delivery of these services and supports.
Reporting Relationship:
Receives direct supervision from the Coordinator of Community Supports & Services. Provides supervision to Direct Service Professionals employed in the Community Supports & Services Programs.
Job Duties and Responsibilities:

• Oversees direct care services to people we support in areas such as, but not limited to activities of daily living, self-care skills, money management, cooking, self-administration of medication and communication skills.
• Intervenes with people we support inappropriate and/or potentially injurious behaviors in the least restrictive manner possible. Coordinates development and monitors behavior modification programs as needed.
• Oversees people we support overall safety through maintaining safety standards, familiarity with emergency safety procedures and ensuring regular training to people we support.
• Communicates transportation needs to Care Coordinator. Provides direction to Community Habilitation DSP's to assist with transportation needs on service delivery days. Works in connection with the Care Coordinator in scheduling of medical appointments and recreational activities.
• Assures that people we support receive assistance and/or training for shopping for clothing, personal items and groceries as needed.
• Provides assistance and oversight to people we support with personal monies. Monitors people we support's progress in money management skills. Reviews management of people we support's monies as needed.
• Oversees self-administration of medication, provides first aid when necessary and communicates known health care needs to Care Coordinator.
• Completes all required documentation for the people we support (i.e. monthly summaries) and agency records; oversees maintenance of those records as appropriate.
• To the best possible extent, ensures a clean, safe environment by completing regular environmental quality assurance checks. Ensures people we support receive training in home safety.
• Coordinates the development of intervention/training objectives. Implements, documents and monitors the progress of the Community Habilitation Plan.
• Updates and monitors the plan as needed but at least every six months.
• Monitors and/or assists in the assessment of the people we support's skills and behavior.
• Evaluates program data and progress.
• Coordinates regular staff meetings and training as well as attend supervisory conferences and other assigned meetings.
• Ensure that all regular staff meetings and training as well as attends supervisory conferences and other assigned meetings.
• Assures confidentiality of information about people we support.
• Monitors and follows procedures for staff expenditures in petty cash, mileage and other expenses.
• Coordinates interviews and is responsible for hiring, orientation and termination of direct care staff employed in the Community Supports & Services Programs. Provides weekly and/or as needed supervision to all regular direct care staff. Evaluates all regular direct care staff annually.
• Responds to emergency phone calls as part of the Agency's emergency contact mechanism.
• Completes routine paper work responsibilities and other duties as assigned by the Coordinator of Community supports & Services. Receives weekly and/or as needed supervision from the Coordinator of Community Supports & Services.

Qualifications and Education Requirements:
Bachelor's Degree in Rehabilitation Counseling, Psychology, Social Work or a closely related developmental disabilities field PLUS one year of experience working with people with disabilities.
PLUS
It is essential that the Program Manager have good communication skills - both oral and written. Ability to supervise activities of staff members and program participants is required. Must be able to work in an industrial setting, have manual dexterity, visual acuity in normal range, and the ability to work alone and with others.
A valid New York State Driver's License and approved driving record. Ownership or access to an insured car in good operating condition is desirable.
Essential Job Functions:

• Physical demands and Exposure Risk outlined on attached form (A)
• Mental Requirements:

The ability to read, write, analyze, be perceptive/comprehensive, show good judgment, have good math & decision skills, independent action, planning & prioritizing and follow directions. Work independently as well as cooperatively with others. Be approachable, enthusiastic, personable, work under pressure and meet job related deadlines accordingly.

• Human Relations Skills:

The ability to communicate with individuals in a positive manner, demonstrate the ability to be a leader and serve as an appropriate role model to staff members. Receive supervision instruction in a positive manner. Adhere to and administer Agency's policies, procedures, rules and regulations. Maintain a professional attitude and appearance at all times.

• Equipment Operation:

The ability to operate computer, copier, fax machine.
Agency Principles:

• All staff members will assure and demonstrate the promotion of fundamental rights and protections for the people that we support. These include practices that treat people with dignity and respect at all times, ensure safety, best possible health/well-being and provide the person with continuity and personal security through the use of natural supports, positive relationships and opportunities for integration in the community. Staff members should also advocate and work toward assisting the people we support through person-centered planning to achieve the personal outcome goals that they have chosen by facilitating the plans and positive supports necessary to assist the person in progressing toward each outcome.
• Demonstrates the agency values of integrity, respect, responsibility, trust, teamwork, positive attitude, learning and honesty in working with students (persons), families, colleagues and members of our community.
• Good attendance is vital for the efficient and effective operation of quality programming and is an essential job function of this position.

This position is NON-EXEMPT from the overtime requirements of the Fair Labor Standard Act.
The Arc Erie County New York retains the right to change this job description at any time.
I have received and reviewed the above job description and essential physical demand form
I can perform the assigned job duties. I agree to the job responsibilities therein.
______WITHOUT reasonable accommodations.
_______WITH reasonable accommodations.
If a reasonable accommodation is needed, please explain:
Signature Date
"The Arc Erie County New York is an Equal Opportunity Employer"
The Arc Erie County New York is an Equal Opportunity/Affirmative Action Employer and strong advocate of workforce diversity. Minority/Female/Sexual Orientation/Gender Identity/Disability/Veteran.
Other details

• Job Family Arc Erie
• Pay Type Hourly
• Hiring Rate $19.00
• Required Education Bachelor's Degree

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