Import/Export Clerk

About Us:

Redbarn® Pet Products is a manufacturer of premium pet food, treats, and chews. For over 25 years, Redbarn has been a family-owned business, and our co-founders, Jeff and Howie, are committed to staying that way. What began in 1996 as two lifelong best friends cooking in a kitchen has flourished into what they call, one big family. Jeff and Howie are honored to have many talented people who've worked beside them for 25 years now and to support a team of more than 500 today. Together, we work every day to put a smile on your pet's face.

The Company offers competitive wages and benefits including a sign on bonus, attendance bonus, Medical, Dental, and Vision, 401(k) with a company match, Flexible Spending Accounts, HSA, Metlife Voluntary Benefits, Pet Insurance, Life and Accidental Death & Dismemberment Insurance, Paid Holidays, Paid Vacation, Paid Sick and Employee Pet Food Discounts.

Summary The Import/Export Clerk is responsible for handling activities and processes that regulate the supply chain, related to

international shipping by ensuring that all outbound shipments are correctly processed. The Import/Export Clerk oversees shipments through from start to finish and monitors their progress throughout the journey. Duties include, entering orders received through email or the EDI System, reviewing shipping cost, as well as managing shipping schedules by coordinating and

arranging varies modes of transportation for all outbound shipments, preparing and sending out correct documentation to clear

customs, and maintains clear and accurate records in the company’s computer database by performing the following duties.

Essential Duties and Responsibilities include the following. Other duties may be assigned.

• Sort and attend to emails in a professional and friendly manner.
• Receive incoming calls and answer in a polite/professional manner.
• Operate office machines such as photocopiers, scanners, voicemail systems, and personal computers.
• Process orders – In SAP create sales orders and picking lists, monitor and execute all special processing requests from customers, communicate with warehouse in regards to product availability, generate invoices, review and mail invoices
• Coordinate and prepare shipping document for international outbound shipment, including packing list, Bill of Ladings, EDI
• pallet labels, Country of Origin, USMCA Certificates, Affidavits, ISC forms, COA reports, Health Certificates, and carrier
• shipping labeling, whether it be small parcel, LTL, or FTL.
• Work and communicates with brokers, vendors, customers, sales team, freight forwarders and carriers to identify and resolve timing, condition, or other issues.
• Data entry within multiple systems.
• Investigate claims filed by non-compliance and compliance customers for shortages, overages, and damages, come to a conclusion whether they occurred in our warehouse or during shipping. File carrier claims through carrier's website if necessary.
• Coordinate returns from export customers if not satisfied with product.

Supervisory Responsibilities

This job has no supervisory responsibilities.

Qualifications To perform this job successfully, an individual must be able to perform each essential duty

satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential

functions.

Education and/or Experience

High school diploma or general education degree (GED) ; and three to five years’ experience in a Logistics

office with exposure to all domestic and international paperwork or 1-2 years’ experience preforming

administrative assistant duties in a professional office environment or equivalent combination of education

and experience.

Language Skills

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and

procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before

groups of customers or employees of organization.

Mathematical Skills

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions,

and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.

Reasoning Ability

Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram

form. Ability to deal with problems involving several concrete variables in standardized situations.

Computer Skills

To perform this job successfully, an individual should have knowledge of Microsoft Outlook Internet software; Manufacturing

software; Microsoft Spreadsheet software and Word Processing software. Nitro, Adobe and basic technical understanding of

HTML

Other Skills and Abilities

Ability to work under pressure, multitask in a fast pace environment.

Ability to read, speak and write in the English language.

Intermediate typing skills.

Decision Making.

Strong Math Skills.

Attention to Detail.

Organizational Skills and Detail Orientated.

Adaptability & Flexibility.

Creative & Innovating Thinking.

Clear Written and Verbal Communication skills.

Fluent in both English and Spanish, is a plus.

Ability to work as a team player is essential.

Ability to work under pressure.

Ability to work flexible schedule during quarterly inventories.

Physical Demands The physical demands described here are representative of those that must be met by an

employee to successfully perform the essential functions of this job. Reasonable accommodations may be

made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is regularly required to sit; use hands to finger, handle,

or feel and talk or hear. The employee is frequently required to walk. The employee is occasionally required to

stand and climb or balance. The employee must occasionally lift and/or move up to 10 pounds. Specific vision

abilities required by this job include close vision, distance vision, depth perception and ability to adjust focus.

Work Environment The work environment characteristics described here are representative of those an

employee encounters while performing the essential functions of this job. Reasonable accommodations may be

made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually moderate.

Redbarn® Pet Products, is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.

Redbarn® Pet Products, complies with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, please contact Human Resources at (562) 495-7315.

View all job openings at Redbarn by clicking link or copy and paste URL to browser.

https://recruiting.paylocity.com/recruiting/jobs/All/b035a1c2-e32c-4b2a-8b55-4d7c406a3fbb/Redbarn-Pet-Products-LLC

Redbarn® Pet Products does not accept unsolicited resumes from search firms or employment agencies. Unsolicited referrals and resumes are considered Redbarn property and therefore, Redbarn Pet Products will not pay a fee for any placement resulting from the receipt of an unsolicited referral. At Redbarn® Pet Products request only, preferred vendors may be invited to refer talent for specific open positions. In these cases, a fully executed agreement with Redbarn® Pet Products must be in place and current.