Implementation Coordinator

Zelis is a healthcare information technology company and market-leading provider of end-to-end healthcare claims cost management and payment solutions.

COMPANY BACKGROUND/CULTURE

Zelis Healthcare is an information technology company which utilizes an end-to-end technology platform to fulfill the claims cost management and payments needs of healthcare payors including large and medium-sized health plans, TPAs, Taft-Hartley Plans, providers and individuals.  The company provides a comprehensive portfolio of network management, claims integrity, payment remittance solutions and analytical services for medical, dental and workers' compensation claims to over 500 payor clients.  Additionally, the company delivers electronic payments and explanation of payments to over 200,000 healthcare providers and serves individuals with provider lookup and medical referral services.

Position Overview

The Implementation Coordinator is responsible for partnering with the Sr. Director Implementation to ensure smooth implementation of services for new accounts and the installation of expanded services for existing customers.  Will work with internal and external teams to help manage timelines and expectations.

KEY RESPONSIBILITIES

• Responsible for partnering with internal and external operations and technical teams to ensure smooth implementation of new ZELIS accounts
• Coordinates and assists with the management of implementation activities:the management of schedules and deliverables, the identification of special needs and the fulfillment of all requirements per the contract with partners and clients.Partner with Sr. Director Implementation to ensure that all needs are address during process
• Document scope of work in all stages of implementation; noting customizations, routing rules, etc.Provide status reports as needed/requested
• Partner with Operations to advise of new client set up and other relevant matters surrounding implementation
• May assist with the analysis of new accounts and expansions
• Maintain awareness of and ensure adherence to ZELIS standards regarding privacy.

PROFESSIONAL EXPERIENCE/QUALIFICATIONS

• Demonstrates proficiency in coordinating/directing software enhancement projects as well as business related projects
• Demonstrates solid understanding of creating project plans and adhering to project plans/timelines
• Has proficiency in partnering with IT for new vendor implementation and creation of new EDI interfaces
• Technical task management, working with multiple divisions/departments is required for this role.Expert organizational skills are required.
• Knowledge of core business products and services; ability to perform needs assessments and uncover obstacles.
• Healthcare Experience Required

COMPENSATION:

An attractive compensation package as well as comprehensive benefits plans are available to attract outstanding candidates.

 

Thank you for your interest in the Zelis team!

 

See Job Description