Ice Rink Program Manager

Oak View Group
Oak View Group (OVG) is the world's leading arena development, management, and hospitality company founded in 2015 by Tim Leiweke and Irving Azoff to disrupt business as usual. As the largest developer of sports and entertainment facilities in the world, OVG prioritizes the way we do business focusing on making long-term investments in our people and our planet. We focus on building a diverse workforce and cultivating an inclusive workplace. Each day our team members around the world and throughout our local communities work together to provide the greatest experience to our fans and partners.
We celebrate and support a strong, transparent, authentic and inclusive culture focused around four core values:

• We treat each other fairly and with respect.
• We act with integrity.
• We have an entrepreneurial spirit.
• We give back to our global community.

More information at OakViewGroup.com, and follow OVG on Facebook, Instagram, Twitter, and LinkedIn.
Overview
The role of the Program Manager is to develop, manage and grow all aspects of internally managed hockey, figure skating and recreational programs for the community rink.
This role will pay a salary of $35,000 to $45,000.
For FT roles: Benefits: Health, Dental and Vision insurance, 401(k) savings plan, 401(k) matching, and paid time off (vacation days, sick days, and 11 holidays).
Responsibilities

• Coordinate the development, organization and growth of new recreational, hockey and figure skating programs at the facility
• Assist Ice Rink Director in planning, organizing and planning year round programming calendar to drive season over season participation
• Assist Ice Rink Director in developing the facility ice schedule by prioritizing ice time for internal programming
• Manage all internal programs including registrations, payments, class/team creation, schedule development and curriculum
• Oversee the organization and instruction of classes, clinics and camps
• Assist with development of marketing materials for Ice Rink Programs
• Help manage rink website
• Resolve and respond to all customer questions, concerns and complaints in a timely manner.
• Develop relationships with third party groups working within the facility
• Recruit, hire, train and schedule coaches and staff for internal programs under the direction of the Ice Rink Director
• Coordinate all staffing responsibilities associated with programs.
• Work with the official/scorekeeper scheduler to assign scorekeepers and referees.
• Make pricing and program update recommendations to maximize participation and drive revenues
• Coordinate all aspects for recreational hockey classes, camps and clinics including coaching assignments, staffing and locker room allocation.
• Perform other duties as assigned

Qualifications

• Four-year (4) degree in Sports Management, Recreation, Business Management or a related field preferred
• 3-5 years of on ice experience preferred
• Current USA Coaching Certification preferred
• Experience planning and coordinating youth recreational programs
• Must possess strong problem-solving, interpersonal, conflict resolution and communication skills.
• Ability to work nights, weekends and holidays.
• Ability to work long hours on event days.
• Candidates will have a growth mindset
• Must be polite, cooperative and work well with others.
• Computer proficiency in Microsoft Office Programs and Scheduling

Strengthened by our Differences. United to Make a Difference.
At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.
EEO
Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis ("protected class") including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.