Ice Cream Scooper

**HIRING IMMEDIATELY**

Goffle Creamery is a family owned Ice Cream shoppe that opened in August of 2021. We pride ourselves on quality products, served with amazing customer service that creates a special experience for our customers and their families. Our small walk up window has been thriving with the growing crowds and we are looking to expand our team.

We are looking for enthusiastic team players who can think quickly on their feet, while providing excellent service with a smile and maintaining a clean work space. If you are responsible, possess excellent communication skills and can follow instructions with very specific detail, we would love to hear from you! Furthermore, we look forward to you growing with our family as we expand in the future.

Title:Ice Cream Scooper

Position Type: Part-time/Full-time - Hourly pay PLUS TIPS

Location: Goffle Creamery - Hawthorne, NJ

Job Description: Ice Cream Scoopers will be one of the main faces of customer service at the shoppe. Scoopers will be responsible for Ice Cream distribution in a consistent and timely manner in regards to portion sizes and appearance of menu items. They will also be responsible for creating novelties, completing accurate money transactions, and interacting with customers in a professional manner. Scoopers will be working on a team with other employees, while maintaining good communication with others within a very fast-paced environment.

General Responsibilities:

• Scoop Ice Cream consistently and in a timely manner
• Create and serve menu items in a visually appealing manner
• Make stock of novelty items
• Maintain a clean work area
• Greet customers
• Work the register
• Answer customer questions
• Provide suggestions

Key Responsibilities:

• Providing exceptional customer service
• Learn and have complete knowledge of menu
• Learn and provide correct Ice Cream sizing
• Learn to create and provide novelty food items
• Learn food safety regulations and follow them at all times
• Learn register program and maintain change drawer
• Answer customers regarding details about Ice Cream and novelties
• Daily opening and closing of the shoppe- including cleaning buckets, counters, utensils, floors
• Restock product and Ice Cream flavors

Qualifications:

• At least 17 years of age
• Night, weekend and holiday availability
• Food Industry experience is a plus!
• Demonstrates proficient technological skills when working POS system

Skills:

• Math and cash handling
• Attention to detail
• Communication
• Team player
• Courteous and professional customer service
• Ability to handle challenging customers in a professional manner

Characteristics:

• Energetic personality
• Neat and well-kept
• Patient
• Dedicated
• Hygienic
• Consistent
• Initiative Driven

Work Environment:

• Lively
• Tight-knit
• Fast paced
• Busy
• Multi-tasking
• Lots of communication

Physical Demands:

• Able to walk, reach, and lift regularly
• Stand for extended periods of time
• Able to lift 20 pounds

Job Types: Full-time, Part-time

Pay: From $13.00 per hour

Expected hours: 12 – 40 per week

Benefits:

• Employee discount
• Flexible schedule
• Paid training

Restaurant type:

• Quick service & fast food restaurant

Shift:

• Day shift
• Evening shift
• Night shift

Weekly day range:

• Every weekend
• Monday to Friday
• Rotating weekends
• Weekends as needed
• Weekends only

Experience:

• Food industry: 1 year (Preferred)

Shift availability:

• Day Shift (Preferred)
• Night Shift (Preferred)

Work Location: In person