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SalaryHYBRID- Insurance Investigation Officer 2
(240003GX)About Us:
The Ohio Department of Insurance (ODI) was established in 1872 as an agency charged with overseeing insurance regulations, enforcing statutes mandating consumer protections, educating consumers, and fostering the stability of insurance markets in Ohio.
Today, the mission of ODI is to provide consumer protection through education and fair but vigilant regulation while promoting a stable and competitive environment for insurers.
Please visit our website Department of Insurance and also find us on LinkedIn.
The Role of the ODI Fraud and Enforcement Division:
The agency’s Fraud & Enforcement Division was established to ensure all Ohio insurance laws are abided by and enforced. The Division is responsible for conducting administrative and criminal investigations related to unauthorized insurance transactions, agent misconduct and insurance fraud.
The Fraud & Enforcement Division is seeking a creative, self-motivated professional with a strong work ethic to fill an Insurance Investigation Officer 2 position within its Enforcement Unit.
If this sounds interesting to you, continue reading below to learn more about the career opportunity with our Department!
What You'll Do:
As an Insurance Investigation Officer 2 within the Enforcement Unit, your key responsibilities would include, but not be limited to:
- Analyzing more complex allegations of agent misconduct and unlicensed insurance activities.
- Conducting administrative investigations related to violations of Title 39 of the Ohio Revised Code.
- Gathering information, documents and/or evidence, using a wide variety of techniques.
- Interviewing complainants, suspects, witnesses, insurance company representatives, policyholders, etc.
- Preparing investigative reports documenting the outcome of investigations conducted.
- Testifying during administrative proceedings.
- Representing the division during industry or law enforcement meetings and conferences.
- Advising insurance companies, insurance agents and members of the general public about the Department’s laws, rules, policies and procedures.
- Performing other duties as assigned.
What’s in it for you:
Unless required by legislation or union contract, the final candidate can expect to be paid at the lowest step in the pay range (step 1). As an Insurance Investigation Officer 2, you will receive a raise after six (6) months and yearly step increases until you reach the top level of the pay range. There may also be possible cost of living adjustments (COLA) and longevity supplements begin after five (5) years of state service.
This position is designated as telework eligible. The agency hasa hybrid work model (i.e., working in the office and working from home on a schedule based on operational need). As such, successful candidates must have and maintain internet at their remote location during normal working hours. In addition, employees must reside in Ohio and within a reasonable distance from the Department location to respond to workplace reporting requirements.
At the State of Ohio, we take care of the team that cares for Ohioans. We provide a variety of quality, competitive benefits to eligible full-time and part-time employees. For a list of all the State of Ohio Benefits, visit our Total Rewards website!
4 years experience in insurance field or insurance related entity (e.g., sales; marketing; claims adjuster; investigations); 9 months experience or 9 months training in operation of computer terminal &/or personal computer.
- Or 4 years experience in law enforcement which included 3 years experience in conducting investigations; 9 months experience or 9 months training in operation of computer terminal &/or personal computer.
- Or Completion of undergraduate core program in business, insurance or criminal justice; 2 years experience in insurance or insurance related entity (e.g., sales; marketing; claims adjuster; investigations); 9 months experience or 9 months training in operation of computer terminal &/or personal computer.
- Or 24 months experience as Insurance Investigation Officer 1, 26271, with experience corresponding to type of complaints & alleged violations appearing in job posting/approved job description.
- Or equivalent of Minimum Class Qualifications For Employment noted above.
Job Skills: Investigation
Technical Skills: Insurance, Criminology/Criminal Justice, Interviewing, Investigation, Regulatory Compliance
Professional Skills: Attention to Detail, Critical Thinking, Time Management, Written Communication, Verbal Communication
Ohio is a Disability Inclusion State and strives to be a model employer of individuals with disabilities. The State of Ohio is committed to providing access and inclusion and reasonable accommodation in its services, activities, programs and employment opportunities in accordance with the Americans with Disabilities Act (ADA) and other applicable laws.
The State of Ohio is a drug-free workplace which prohibits the use of marijuana (recreational marijuana/non-medical cannabis). Please note, this position may be subject to additional restrictions pursuant to the State of Ohio Drug-Free Workplace Policy (HR-39), and as outlined in the posting.
Knowledge of state insurance laws & administrative codes regulating all types of insurance coverage*; divisional policy & procedures operating manual*; applicable Ohio Revised Codes (e.g., Title 29; Title 39)*; investigative principles/techniques; interviewing; public relations; adjudicative &/or criminal legal proceedings*; U.S. Title 13 (i.e., mail fraud statutes)*; Leads Enforcement Data System (i.e., LEADS) Administrative Rules*. Skill in operation of computer terminal &/or personal computer; word processor*; typewriter*; copier*. Ability to define problems, collect data, establish facts & draw valid conclusions; prepare accurate & concise investigation reports; gather data & prepare necessary documentation for administrative hearings &/or referral of cases to various county prosecutors or state/federal authorities; handle routine & sensitive inquiries from & contacts with legal & law enforcement personnel, general public, insurance company representatives & local, state &/or federal government employees.
(*)Developed after employment.
Application Procedures:
All applicants must submit a completed Ohio Civil Service Application and clearly indicate how they meet the minimum qualifications and/or position specific minimum qualifications. Applicants are also encouraged to document in detail any experience, education and/or training related to the job duties of the positions(s) applying for. All answers to the supplemental questions MUST be supported by the work experience/education provided on your civil service application. Attachments to your application are not accepted for this job posting. In order to be considered for this position, you must apply on-line. Paper applications WILL NOT be accepted.
Educational Transcripts:
Official educational transcripts are required for all post-high school educational accomplishments, coursework or degrees claimed on the application. Applicants will be required to submit an official transcript if selected for an interview. Failure to provide the transcript at the time of the interview will cause the applicant to be eliminated from further consideration.
Status of Posted Positions:
You can check the status of your application online by signing in to your profile. Jobs you applied for will be listed. The application status is shown to the right of the position title and application submission details. Questions about the position not pertaining to your application status can be directed to: Kim Lowry @ 614-644-2681.
**Correspondence regarding your application will be sent to the email address provided on your application.**
Applicants must be currently authorized to work in the United States on a full-time basis.
Reasonable Accommodation: ODI does not discriminate on the basis of disability in its hiring or employment practices and complies with the ADA employment regulations. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact the agency Human Resource Offices’ ADA Coordinator, Andrew Skal, by emailing Andrew.Skal@insurance.ohio.gov or calling 614-644-3264. Otherwise, you will be given specific instructions on requesting an accommodation if you are invited to participate in a structured interview.
