Hybrid Customer Service Representative

Adecco is currently assisting a local client in their search to fill a Hybrid Customer Service Representative position located in Ewing, NJ 08618 zip code.
Pay: $19/hr.
Length: 6+ months
Shift: Mon - Fri, 8am-4:30pm or 9:30am-6pm (Training Hours (5 weeks) - 8:30am- 5pm)
Remote - Mon & Fri
In Office - Tues - Thurs
Note: This is a hybrid role.
Responsibilities for this Customer Service Representative position include but are not limited to:

• Perform a variety of tasks associated with customer and client services for the College Board SSD Call Center by responding to routine and sensitive telephone calls.
  
• Communicate with students, parents, college admissions officers, high school counselors and test center supervisors via telephone contact to provide or obtain information regarding the testing process. On occasion, respond to inquiries face to face with candidates, clients, or internal client staff.
  
• Communicate daily via telephone with examinees, clients, institutions, agencies, and test center supervisors to provide information to respond to inquiries, with emphasis on diplomacy, tact and sensitivity.
  
• Utilize the PC to input or obtain detailed information and/or access hard copy necessary to respond to requests promptly, accurately, and in accordance with program and departmental procedures.
  
• Interact with interdepartmental/divisional staff to obtain and provide information necessary to research processing problems which may affect our customers. Identify operational or program related situations and suggest corrective action
  

Qualifications for this Customer Service Representative position:

• High School Diploma/Equivalent
  
• 1 year call center or office clerical experience
  
• Basic knowledge of Microsoft Office
  

Why Work for Adecco:

• Benefit offerings include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401k plan.
  
• Our program provides employees the flexibility to choose the type of coverage that meets their individual needs.
  
• Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State, or local law; and Holiday pay upon meeting eligibility criteria
  

Apply Today to be considered for this Hybrid Customer Service Representative job and any other positions with Adecco.
Pay Details: $19.00 per hour
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Equal Opportunity Employer/Veterans/Disabled
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.adeccousa.com/candidate-privacy
The Company will consider qualified applicants with arrest and conviction records subject to federal contractor requirements and/or security clearance requirements.