Hybrid - Clinical Team Scheduler

Join the country’s leading Cardiac PET provider! Cardiac Imaging Inc. (CII) is looking for talented and ambitious professionals to join our dynamic team and improve patient outcomes across the nation.

Despite heart disease being the leading cause of death in the US, most physicians and patients do not have access to the leading technology in Cardiology. At CII, our mission is to create a more accessible healthcare system by enabling all physicians to treat their patients with the most advanced technology – all from the comfort of their own practice. Our innovative team drives this mission forward each and every day with our Mobile and Fixed Cardiac PET Solutions.

We are currently seeking a Clinical Team Scheduler to join our corporate team in Oakbrook Terrace, IL. The perfect candidate will have the ability to drive client engagement and rapport, have superb follow-up skills and possess a sharp phone presence as well as excellent listening skills. This position is hybrid and offers the opportunity to work a schedule of 3 days in office and 2 days remote after completing a successful training period.

Essential Functions:

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Staff Scheduling

• Collaborate with clinical and operations managers to create monthly schedules that optimize staff assignments based on geographic location of work site and employee’s home to maximize resource efficiency.
• Ensure staff properly licensed to work in assigned location.
• Monitor staff absences, vacations and leave requests, making necessary adjustments to maintain adequate staff coverage.
• Respond promptly to unexpected staffing changes and arrange for suitable replacements.

Data Management

• Maintain accurate and up to date records of staff assignments for each date of service (DOS) on Microsoft Outlook calendars and in scheduling application When I Work (WIW).
• Routinely review WIW to add, remove and update details for data sets that include clinical staff users, supervision client locations, mobile unit routes and fixed site locations.
• Oversee licensure documentation for all clinical staff, monitor upcoming expiration dates, communicate renewal reminders, and notify supervisors when licensure is not renewed in timely manner.

Communication

• Function as central point of contact for clinical staff by responding to inquiries and addressing any scheduling or logistical concerns.
• Develop good working relationships with clinical staff by keeping them informed and establishing trust through transparency on scheduling decisions made.
• Send weekly reminders to clinical staff for upcoming shift assignments and confirm necessary travel arrangements have been made.
• Respond to email-generated workflows in a prompt and efficient manner.
• Compliance and Regulations
• Stay updated on federal and state labor laws, healthcare regulations and internal policies and procedures and apply appropriately when creating clinical staff schedules and managing company resources.
• Ensure compliance with legal and organizational guidelines in all job functions.
• Manage radiation exposure program for clinical staff via Landauer monitoring platform and collaborate with Radiation Safety Officers (RSO) as necessary.

Evaluation

• Identify areas of improvement for scheduling and logistics processes and propose and implement solutions to optimize workflow and resource allocation.
• Seek feedback from clinical staff and managers to address concerns and enhance operational effectiveness.

Perform other related duties as required and assigned.

Serve as back-up for booking of staff travel arrangements.

Provide support to other members of the administrative team, as necess

Requirements

• Minimum one (1) year related experience, preferably in a healthcare and/or logistics setting.
• High school diploma or GED, some college preferred.
• Customer Service oriented background.
• Knowledge of basic medical terminology and HIPAA regulations.
• Effective verbal and written communication skills.
• Diligent attention to detail.
• Strong interpersonal skills with capability of working as part of a team.
• Maintain confidentiality and discretion when dealing with staff issues.
• Ability to remain calm while making decisions under pressure.

Benefits

We believe taking care of our people is the right thing to do. Cardiac Imaging believes that its dedicated employees are its most valuable resource. Employees at Cardiac Imaging are provided with a professional and comfortable work environment, along with a generous benefit package.

• Paid Holidays
• Paid Time Off
• Medical/Dental/Vision Insurance
• Flexible Spending Account (FSA)
• Healthcare Savings Account (HSA)
• Voluntary Short-Term Disability
• Long Term Disability
• Life Insurance/AD&D
• Voluntary Life Insurance/AD&D
• Voluntary Accident
• 401(k)
• Career Growth and opportunities for advancement