HVAC Service/Maintenance Technician

What makes SALT Service Co. an amazing company to work for? When you join SALT, you will be a part of a fast-growing organization that values having a healthy, balanced home and work life, an attitude of excellence & most importantly we treat our team like family. SALT is Austin, TX's most trusted expert in Electric, HVAC, and Plumbing. We specialize in providing a white glove service to our customers in need of services and repairs. If you like working with high performing, driven, passionate people in a supportive environment, then SALT is the place for you!

Our Mission: To Serve Our Community and Team Members With Love and Integrity.

SUMMARY OF ROLE:

An HVAC Service Technician is a key driver of the HVAC team and leg of the business. You can have one of the top 5 profitable roles in the company if you work hard and maximize the commission structure. You will report to the HVAC Service Manager. Alongside other HVAC Service Techs and HVAC Installers, you will help lead and train HVAC Apprentices. We don't like to hire seasonally for HVAC. We want to hand select HVAC experts who we see as future leaders and managers at SALT and can grow with us as a company.

QUALIFICATIONS:

• 4-6 years of HVAC service
• High School Diploma
• Valid Driver's License
• Ability to pass a background check

DAY TO DAY RESPONSIBILITIES:

• Serving the company's clients through expert installation of replacement systems. Take pride in every installation that you do. Let the client know what you did for them that other companies don't usually do. Show the client through the quality of your work that your company offers superior service and quality.
• Wear floor savers while in the client's home. Use drop cloths to protect the client's floors while performing an installation. Always maintain a neat work area where you are working.
• Re-check each aspect of an installation before leaving the job to prevent unnecessary callbacks after the job is finished. Use the Installation Excellence Form for re-checking.
• Always explain the system to the client when finished with an installation and make sure that they are 100% satisfied with the work.
• Always be safety conscious both on the job and while driving, and make sure that the assistant installer is also working safely and neatly.
• Maintain a production level minimum as determined by management and the annual plan.
• Perform full system change-outs in an average of one day or less.
• Trucks must be neat and clean on the inside and outside at all times. The truck is one of the best billboards that the company has. Park the truck for the maximum impact of the billboard when possible.
• Train installation assistants, teaching them to work independently for maximum installation efficiency.
• Fill out installation paperwork in a timely and accurate manner.
• Obey company Code of Ethics and the Team Rules

• Climbing up and down on ladders and equipment
• Heavy lifting required (50-75) pounds, ladder work and tight space work required from time to time
• Ability to pick-up a minimum of 25 pounds consistently and carry up to 250 feet unassisted
• Operate handheld power tools
• Wear personal protective equipment
• Ability to work more than 40 hours per work week and up to 12 hours per day
  

WORK CONDITIONS:

• Work both indoors and outdoors
• Would be exposed to very hot or very cold temperatures
• Will be in proximity to hazardous conditions, equipment, and situations
• Must be able to work with sharp tools and electricity that could potentially produce cuts or burns
• Wear safety attire often, such as goggles or other protective clothing
• Could be exposed to sounds and noise levels that are uncomfortable and distracting
• Will be exposed to very bright or inadequate lighting conditions
• Ability to climb ladders and work from roofs and scaffolding
• Will work around exposed contaminants
• Must be able to work in cramped workplaces, such as crawl spaces under floors.

SCHEDULE:

• 7:00am-3:30pm (or until jobs for the day are complete)
• Monday - Friday

SALARY:

• $75,000-$160,000 based on experience and knowledge

WHO YOU ARE:

• Passionate
• Curious
• People Person
• Humble
• Hungry
• Team player attitude, solid work ethic, willing to pitch in where needed
• Uphold strong customer service orientation with a demonstrated desire to exceed expectations
• High performing individual with a talent to influence and lead
• Ability to communicate with all levels of the organization and with external candidates
• Problem solver, able to troubleshoot issues independently and drive them to closure with minimal supervision
• Comfortable in a fast-paced environment and in dealing with ambiguity
• Technically capable, excellent communicator, and a desire to improve processes

WHY YOU'LL LOVE WORKING HERE

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Vision Insurance
• Paid holidays
• Opportunity to be a part of a team that cares about your personal life just as much as your professional life
• Opportunities for growth and development
• Discount on company services for you and your family and friends
• Company Sponsored Trips (based on performance)
• Open door policy
• Gift card giveaways
• Annual bonus pay
• Company provided coffee
• Family owned & operated

The SALT Family!