Job Description
The person in this position provides customer service and satisfaction by efficiently maintaining and repairing all Propane and Oil appliances sold by the company to Residential, Commercial, and Industrial customers in a manner that supports the company’s commitment to service excellence and customer satisfaction.
Duties include:
- Responds and drives to scheduled service call by dispatch or through answering service when on-call.
- Installs and maintains gas and oil appliances, and heating, boiler, furnace systems and grills.
- Performs gas checks, tune ups, and clean outs on heating equipment.
- Installs propane gas tanks and oil tanks and related equipment.
- Maintains all required paperwork associated with service installations and service maintenance calls.
- Maintains stock and tools in service vehicle.
- Responsible for maintaining external appearance and both internal and external cleanliness of service vehicle.
- Aids in training of new employees.
- Must be available to work on Saturdays as needed and be a part of an on-call service rotation.
- Works on various projects and jobs assigned by the manager.
- Assists in performing tasks of other employees within the department as needed.
- Proficient in the use of electronic devices.
- Maintains and promotes company brand guidelines and core values at all times.
CERTIFICATES, LICENSES, REGISTRATIONS
- One year certificate from college or technical school; or three or more years of related experience and/or training; or equivalent combination of education and experience.
- NH gasfitters license is required. HVAC a plus.
- Must be able to pass CETP 1.0 which is the Basic Principles of Propane.
Palmer Gas & Oil is a family-owned and operated business that thrives on teamwork. We have fun while getting the job done and keeping our customer’s happy. Helping our employees develop their skills, to grow in their field of expertise, is something we are passionate about.
It’s easy: we love our customers. In an industry that has a reputation for being old school, we deliver premier customer service while keeping our customers safety and energy needs in the forefront. Using the newest technologies both in the office and on the road, we are able to maximize efficiency.
We are one of the largest fuel suppliers in the state of New Hampshire and Northern Massachusetts and Southern Maine, and are dedicated to giving back to the communities in-which we serve.