HUMAN SERVICES SUPERVISOR I - SES - 60073313

Requisition No: 815622 

Agency: Children and Families

Working Title: HUMAN SERVICES SUPERVISOR I - SES - 60073313

Position Number: 60073313 

Salary:  $1,354.50 Bi-Weekly 

Posting Closing Date: 02/20/2024 

The Florida Department of Children and Families (DCF) is the state of Florida's social services agency. The agency oversees services for child safety, fostering, adoption, domestic violence, adult protective services, refugees, homelessness, mental health, substance abuse, childcare providers, human trafficking and public assistance. The agency's mission is to work in partnership with local communities to protect the vulnerable, promote strong and economically self-sufficient families, and advance personal and family recovery and resiliency.

Within DCF, the Substance Abuse and Mental Health (SAMH) Program office is recognized as the single state authority for substance abuse and mental health services. The Office of SAMH is statutorily responsible for the planning, evaluation, and implementation of a comprehensive statewide system of care for the prevention, treatment, and recovery of children and adults with serious mental illnesses or substance use disorders.

Northeast Florida State Hospital (NEFSH) is a 613-bed, licensed mental health treatment facility that provides person-centered services to adults suffering from severe and persistent mental illness. The hospital, located in Macclenny, was established in 1959 and is the largest state operated civil treatment facility. 

NORTHEAST FLORIDA STATE HOSPITAL IS A TOBACCO FREE FACILITY.

TO BE CONSIDERED FOR THIS POSITION RESPONSES TO THE QUALIFYING QUESTIONS ARE REQUIRED AND MUST BE VERIFIABLE BASED ON YOUR SUBMITTED APPLICATION.

This is a highly responsible and professional position that will serve as Human Services Supervisor I - SES at the Northeast Florida State Hospital. This position will collaborate with each section within the state facilities and be required to use independent judgement, take initiative in carrying out duties and responsibilities and should be extraordinarily detail oriented. 

Specific Duties and Responsibilities include:

• The incumbent of this position ensures the provision of residential care, assistance with enrichment activities and support of  treatment, psychiatric rehabilitation, stabilization and recovery of people with a mental illness. The incumbent is responsible for ensuring that all subordinates treat people served in a respectful manner that preserves their dignity.  The incumbent is responsible for ensuring that all subordinates develop and maintain a professional caregiver relationship with people served, and do not exceed relationship boundaries by developing personal friendships or sharing personal information.
• This is advanced professional work supervising and directing employees. The primary duty of the incumbent in this position is to spend the majority of their time communicating with, motivating, training and evaluating employees, planning and directing their work; and having the authority to effectively recommend actions such as: hire, transfer, suspend, layoff, promote, discharge, assign, and reward or discipline direct reports.  Evaluates employees against established standards and takes appropriate actions when necessary (i.e. recognition, reward, corrective action, etc.).
• Ensure that all subordinates perform duties per their position description and performance expectations: 
  • Explain each performance expectation, reviewing listed operating procedures, documents, etc., and using specific examples of expected behavior;
  • Observe, document, and provide feedback on performance of each expectation;
  • Review performance evaluations of employees and provide feedback to supervisors;
  • Explain changes in operating procedures involving subordinate duties;
  • Review all types of documentation and provide feedback on accuracy.
• Ensure a physically and emotionally safe and secure environment for people served.:
  • Observe unit wards or pods daily, document and report safety hazards and maintenance deficiencies;
  • Observe subordinates' interactions and interventions with people served, co-workers, and subordinate employees, looking for behavior that is respectful and professional, maintains dignity, supports recovery and teamwork, and creates a work environment free of violence and harassment;
  • Document and provide feedback to subordinates regarding interactions and interventions with people served and interactions with co-workers.
• Direct care of people served for the assigned shift: 
  • Ensure people served are supervised and have access to all scheduled services; Ensure work assignments provide supervision for people served;
  • Ensure all subordinates receive required education and training; 
  • Manage shift procedures including, but not limited to, groups and ADL services, employee work scheduling, orienting and escorting people served, and preventing and managing psychiatric crises with people served;
  • Maintain records and documentation for direct care employees on shift;
  • Coordinate continuity of care for people served and consistency in employee operating procedures with other supervisors;
  • Create a safe recovery environment through use of verbal and non-verbal communication;
  • Create a safe recovery environment through use of physical intervention skills;
  • Document factually and objectively; manage direct care procedures for respective ward/pod;
  • Coordinate direct care employee education and training schedules;
  • Observe wards, and document and report safety hazards and maintenance deficiencies;
  • Review and observe employee performance and provide constructive verbal and written feedback;
  • Communicate and deploy information to subordinate employees in a manner that enables them to fulfill expected duties.

Knowledge, Skills and Abilities required for the position:

• Knowledge of the principles and practices of health care or the behavioral sciences.
• Knowledge of supervisory principles and practices.
• Ability to participate as a team member in the screening and admission of clients.
• Ability to conduct inservice training in the areas of self-help, personal hygiene and resident living.
• Ability to develop methods for reporting changes in clients' vital signs and behavior.
• Ability to insure that safety precautions are implemented and hazards are removed.
• Ability to identify and follow through on needed maintenance work.
• Ability to coordinate the custodial upkeep and cleanliness of a unit.
• Ability to supervise people.
• Ability to determine work priorities, assign work, and ensure proper completion of work assignments.
• Ability to communicate effectively.
• Ability to establish and maintain effective working relationships with others.
• Ability to understand and apply applicable rules, regulations, policies and procedures.

Minimum Qualifications:

• Three years of direct care experience.

Benefits of Working for the State of Florida:

• Health insurance
• Life insurance; $25,000 policy is free plus option to purchase additional life insurance
• Dental, vision and supplemental insurance
• Retirement plan options, including employer contributions
  • (For more information, please click www.myfrs.com);
• Nine paid holidays and one Personal Holiday each year;
• Flexible Spending Accounts;
• Opportunities for career advancement;
• Tuition waiver for public college courses;
• And more!

For a more complete list of benefits, visit www.mybenefits.myflorida.com.

DCF EMPLOYMENT DISCLOSURES

US CITIZEN REQUIREMENT Only US citizens and lawfully authorized alien workers will be hired.

SELECTIVE SERVICE SYSTEM REGISTRATION All selected male candidates born on or after October 1, 1962, will not be eligible for hire or promotion into an authorized position unless they are registered with the Selective Service System (SSS).  Verification of Selective Service registration will be conducted prior to hire.  For more information, please visit the SSS website: http://www.sss.gov.

RETIREE NOTICE If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida. Your current retirement benefits may be suspended or voided, and you required to repay all benefits received depending upon the date of your retirement.

BACKGROUND SCREENING It is the policy of the Florida Department of Children and Families that any applicant being considered for employment must successfully complete a State and National criminal history check as a condition of employment before beginning employment, and, if applicable, also be screened in accordance with the requirements of Chapter 435, F.S., and Chapter 408, F.S.  No applicant may begin employment until the background screening results are received, reviewed for any disqualifying offenses, and approved by the Agency.  Background screening shall include, but not be limited to, fingerprinting for State and Federal criminal records checks through the Florida Department of Law Enforcement (FDLE) and Federal Bureau of Investigation (FBI) and may include local criminal history checks through local law enforcement agencies.

#SAMH

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.