Human Services Leader

City of Claremont
The City of Claremont Human Services Department is looking for enthusiastic, highly motivated, customer service-oriented individuals with excellent public relation skills to assist with a variety of assignments associated with each of its 3 divisions:

• Youth Programs
• Front Counter and Facility Reservations
• Senior Programs

The Human Services Leader position is part-time, and depending upon position, can require up to 25 hours per week of work. The Human Services Leader is position year-round and will work special events and some weekends. The mandatory special events all staff are required to work include: Village Venture; Halloween Spooktacular - Saturday before Halloween; Holiday Promenade - First Friday in December; Spring Celebration - Saturday before Easter; 1k Kids Fun Run/5k Run/Walk - Saturday prior to July 4; 4th of July Celebration - July 4. In addition Human Service Leaders may be called upon to work for other program areas within the Human Services Department.
The Position
Youth Programs
The Youth Programs Division operates the TRACKS Activity Center (TAC) and Youth Activity Center (YAC) during the school year, and Camp Claremont during a 6-week summer program. The TAC is the junior high after-school program and the YAC is the high-school after-school program, while Camp Claremont is grades 1st - 6th.

• Hours: The TAC and YAC hours are immediately after school until 5:00 pm. Camp Claremont 6-week summer program's hours are from 8:00 am - 1:00 pm, Monday-Friday.
• Duties: Each of the three programs consists of supervising 100 - 200 participants a day, while working with a team of staff members to create and implement daily activities. This individual's duties will consist of supervising, mentoring and keeping the participant's safe and engaged while in program. This individual may be responsible for answering phones and taking messages, having direct contact with students and parents, cash handling/food prep/restocking and taking inventory, planning and implementing daily activities and overseeing the volunteer program. He/she will be a part of the front line staff and have the most interaction with the youth participants daily, making sure participants are engaged, happy, and safe, feel welcomed and are aware of all the resources offered through Youth Programs and the community.

Community Center Front Counter & Facility Reservations
The Alexander Hughes Community Center is the "Hub" of community recreation and information. The Community Center offers a variety of services which include recreation classes and facility room rentals.

• Hours: The Hughes Center is open 8:00 am - 9:00 pm Monday - Thursday, 8:00 am - 6:00 pm Fridays, and 8:00 am - 2:00 pm Saturdays. Shifts outside of the hours may be scheduled to accommodate facility rentals. The Front Counter shifts generally range from 8:30 am - 9:30 pm Monday - Thursday, 8:30 am - 6:30 pm Fridays, and 8:30 am - 2:30 pm Saturdays. Shifts outside of the hours may be scheduled to accommodate facility rentals.
• Duties: In support of services offered at the Community Center, the Human Services Leader will provide clerical and receptionist duties, set up and tear down for facility rentals, and assist with projects as assigned. Clerical and receptionist duties include answering phone calls and taking messages, assisting the public with inquiries, handling cash, and program registration. Set up and tear down of facility room rentals includes moving tables and chairs, and setting up audio-visual equipment. Examples of projects as assigned include developing marketing materials for the City’s recreation brochure, assisting with park picnic reservation postings, and drafting meeting minutes.

Senior Programs
The Claremont Senior Program consists of two community centers (Joslyn Center and Blaisdell Community Center) which serve adults 55+. In addition to offering a daily hot lunch program, the program provides a diverse array of opportunities for older adults to socialize, stay active, and connect with others with similar interests.

• Hours: Claremont Senior Program shifts generally range from Monday through Friday, 8:00 a.m. to 6:00 p.m.
• Duties: The Human Services Leader provides support for the Joslyn Center front desk and/or the Nutrition program. Front desk duties include clerical duties, room setups, and customer service. Nutrition Program duties pertain to serving nutritious meals to seniors with attention to food safety protocols in a welcoming setting.
  

Ideal Candidate
EDUCATION AND EXPERIENCE
Qualified applicants will have completed the 12th grade or equivalent. Experience working with the public and basic computer experience is required. Bilingual skills and a valid Class C California driver's license and a good driving record are highly desirable. CPR and First Aid certification is required within six months of appointment.
Additional Information
THE COMMUNITY
Located 30 miles east of downtown Los Angeles on the lower slopes of the San Gabriel Mountains, Claremont is best known for its tree-lined streets, historic buildings, world renowned colleges, and award-winning school system.
Claremont provides the atmosphere of a New England town within comfortable driving distances of major Southern California attractions, sports stadiums, and the Ontario International Airport. Sunset Magazine described Claremont in this manner, "College towns like this one may be commonplace on the East Coast, but Claremont, 30 miles east of downtown Los Angeles, stands out as a singular example in Southern California." Metrolink Rail Authority also named Claremont a Preferred Destination Point.
The City has a population of 37,780 people calling Claremont their home. Within the City's 14.1 square miles, Claremont has 24 city-owned parks and sports fields, with 1,788 acres of public park land, of which 1,769 is wilderness. Claremont has over 24,000 City trees and has been a winner of the National Arbor Day Association's TREE CITY USA award for 31 consecutive years.
Claremont's success is not accidental, but the result of a long tradition of creating and encouraging community cooperatives and involvement in civic affairs, which has also worked successfully in the areas of business and economic retention and development. The City of Claremont exemplifies the quality of a model city, and is viewed and respected as a leader in local government.
HOW TO APPLY
Interested candidates can apply for this position online and obtain additional information at the City of Claremont website www.ci.claremont.ca.us .
REASONABLE ACCOMMODATION
The City of Claremont is committed to providing reasonable accommodation to applicants as required by the Americans with Disability Act (ADA) and Fair Employment and Housing Act (FEHA). Individuals with qualified disabilities who need reasonable accommodation during the selection process or in the performance of their duties must specify the accommodations needed, in writing, at the time when the employment application is submitted.
EQUAL OPPORTUNITY EMPLOYER
The City of Claremont is an Equal Opportunity Employer, committed to supporting Diversity, Equity, and Inclusion initiatives to build and sustain an environment that values diversity, welcomes opportunities to engage and understand others, and fosters a sense of belonging.
Closing Date/Time: 4/2/2024 1:00 PM Pacific