Human Services Analyst

Are you ready to join an outstanding organization committed to increasing opportunities for older Pennsylvanians and individuals with physical disabilities? The Department of Human Services is seeking a Human Services Analyst in the Assessment Unit of the Office of Long-Term Living (OLTL) Bureau of Coordinated and Integrated Service's Division of participant supports. This position performs staff work in planning, developing, implementing, analyzing, coordinating, monitoring, and evaluating the OLTL Independent Assessment Entity (IAE). If you have experience with this type of work and feel this could be a good fit for you, join us in our mission to assist those in need to remain in their homes!
As a Human Services Analyst, you monitor, analyze, and evaluate the performance of OLTL's IAE in establishing an individual's functional eligibility for providing home and community-based services and medical assistance in a nursing facility setting. You review operational reports reflecting IAE performance and assist in the proposal and development of corrective action and quality improvement steps.
In this position, you use numerous Microsoft software products including Excel and Outlook on a regular basis. Proficiency in Microsoft is necessary, along with other software programs to conduct bulletin searches, research, and respond to inquiries as a subject matter expert.
Interested in learning more? Additional details regarding this position can be found in the position description.
Work Schedule and Additional Information:

• Full-time employment, 37.5-hour work week
• Work hours are 8:00 AM to 4:00 PM, Monday - Friday, with 30-minute lunch.
• Telework: You may have the opportunity to work from home (telework) part-time, up to five (5) days per week. In order to telework, you must have a securely configured high-speed internet connection. If you are unable to telework, you will have the option to report to the headquarters office in Harrisburg.
• Salary:In some cases, the starting salary may be non-negotiable.
• You will receive further communication regarding this position via email. Please check your email, including spam/junk folders, for these notices.

QUALIFICATIONS
Minimum Experience and Training Requirements:

• One year of professional experience developing, implementing, or evaluating Human Services, social services, health care services, or health care insurance programs; and a bachelor's degree; or
• An equivalent combination of experience and training that includes one year of professional experience developing, implementing, or evaluating Human Services, social services, health care services, or health care insurance programs.

Other Requirements:

• You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency.
• You must be able to perform essential job functions.

How to Apply:

• Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).
• If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable.
• Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.
• Failure to comply with the above application requirements will eliminate you from consideration for this position.

Veterans:

• Pennsylvania law (51 Pa. C.S. §7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.employment.pa.gov/Additional%20Info/Pages/default.aspx and click the Veterans' Preference tab or contact us at ra-cs-vetpreference@pa.gov.

Telecommunications Relay Service (TRS):

• 711 (hearing and speech disabilities or other individuals).

If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.
The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.

• Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam).
• Your score is based on the detailed information you provide on your application and in response to the supplemental questions.
• Your score is valid for this specific posting only.
• You must provide complete and accurate information or:
  • your score may be lower than deserved.
  • you may be disqualified.
• You may only apply/test once for this posting.
• Your results will be provided via email.

Employment Type: Civil Service Permanent Full-Time