Human Resources Specialist (Human Resource Development)

Summary

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Duties

WHAT IS THE HUMAN CAPITAL OFFICE DIVISION?
A description of the business units can be found at:
Vacancies will be filled in the following specialty areas: Human Capital Office of Human Resource Strategy Enterprise Talent Development.
5 positions to be filled in HCO, Enterprise Talent Development.
The following are the duties of this position at the full working level.

• Expert advice and authoritative information to top management, training program managers at headquarters and field sites, to course developers, and task forces members on all aspects of IRS educational programs. Participates in developing education staff expertise by providing course developers and other program managers at lower grades with methods and media guidance for supporting the management of Service wide education programs.
• Participates with senior managers in the strategic and operational planning cycle to determine fiscal year budget and resource requirements.
• Evaluates and develops course objectives, criterion-referenced test, and education materials for operating programs. Conducts program reviews by analyzing course and training effectiveness through on-site visits to locations where employee training is being administered and by making changes that improve guidelines, operational activities, and educational materials.
• Educational expertise to subordinate training staffs on technical aspects involving course revisions or developments giving emphasis to format, scope, continuity, objective, sequencing, methodology, and media selection.

• Responses from level I and II feedback systems and implements changes to correct identified deficiencies. Designs and analyzes level III feedback systems and revises/improves curriculum offerings as needed. Develops new systems for evaluating educational needs in unique employee development program areas.

Requirements Conditions of Employment

• Must be a U.S. Citizen or National and provide proof of U.S. Citizenship. (Birth certificate showing birth in the U.S; Unexpired U.S. Passport; Certificate of Citizenship or Naturalization; or Report of Birth Abroad of a U.S. Citizen (Form FS-240))
• Undergo a review of prior performance/conduct and an income tax verification. Refer to "Get Your Tax Record" at () to check the status of your account, balance owed, payment history, make a payment, or review answers to tax questions. If you are not in compliance, you will be determined unsuitable for employment with IRS.
• Complete a to determine your suitability for Federal employment, at the time requested by the agency.
• Go through a Personal Identity Verification (PIV) process that requires two forms of identification from the . Federal law requires verification of the identity and employment eligibility of all new hires in the U.S. These must be unexpiredoriginal or certified copies.
• The Fair Chance to Compete for Jobs Act prohibits the Department of Treasury and its bureaus from requesting an applicant's criminal history record before that individual receives a conditional offer of employment. In accordance with and certain positions are exempt from the provisions of the Fair Chance to Compete Act. Applicants who believe they have been subjected to a violation of the Fair Chance to Compete for Jobs Act, may submit a written complaint to the Department of Treasury by email at, FairChanceAct@treasury.gov. To learn more, please visit our page at:

Qualifications Federal experience is not required. The experience may have been gained in the public sector, private sector or One year of experience refers to full-time work; part-timework is considered on a prorated basis. To ensure full credit for your work experience, please indicate dates of employment by month/year, and indicate number of hours worked per week, on your resume.
You must meet the following requirements by the closing date of this announcement:
GS-12QUALIFICATIONS: To be minimally qualified for this position at the GS-12 level, you must have at least one year of specialized experience equivalent to the next lower level (GS-11) in the normal line of progression. Specialized experience includes: Experience utilizing the laws, theories, principles, and practices of at least one area of Human Resources (e.g., hiring and recruitment, labor/ employee relations, payroll, etc.) with understanding of the full range of interrelationships of Human Resources management programs sufficient to provide integrated solutions to employee relations problems/issues; comprehensive knowledge of the functions and relationships of a Human Resources program; experience with communicative techniques in order to effectively meet and deal tactfully and persuasively with others to resolve issues which are sensitive and occasionally controversial in nature and to maintain harmonious relationships with all parties. Skills in consulting and facilitation techniques and methods.
GS-13QUALIFICATIONS: To be minimally qualified for this position at the GS-13 level, you must have at least one year of specialized experience equivalent to the next lower level (GS-12) in the normal line of progression. Specialized experience includes: Experience that demonstrates expertise in applying a wide range of advanced laws, theories, principles, and practices of at least one area of Human Resources (e.g., hiring and recruitment, labor/ employee relations, payroll, etc.) with an understanding of the full range of interrelationships of Human Resources management programs sufficient to provide integrated solutions to employee relations problems/issues; comprehensive knowledge of the functions and relationships of a Human Resources program as well as internal and external functions and relationships; experience demonstrating extensive skill with communicative techniques in order to effectively meet and deal tactfully and persuasively with others to resolve issues which are sensitive and occasionally controversial in nature and to maintain harmonious relationships with all parties. Expert skill in consulting and facilitation techniques and methods.
For more information on qualifications please refer to .How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Your application includes your resume, responses to the online questions, and required supporting documents. Please be sure that your resume includes detailed information to support your qualifications for this position; failure to provide sufficient evidence in your resume may result in a "not qualified" determination. Applicants who disqualify themselves will not be evaluated further.
Rating: You will be assessed on the following competencies (knowledge, skills, abilities, and other characteristics):

• Analytical Skills
• Interpersonal Skills
• Oral Communication
• Problem Solving
• Writing

Category rating will be used to rank and select eligible candidates. If qualified, you will be assigned to one of two quality level categories, CAT A/B, CAT C depending on your responses to the online questions, regarding your experience, education, and training related to this position. Your rating may be lowered if your responses to the online questions are not supported by the education and/or experience described in your application.
Referral: If you are among the top qualified candidates, your application may be referred to a selecting official for consideration. Candidates, if required to participate in a selection interview (telephonic and/or in person at the discretion of the Selecting Official in accordance with hiring practices), will be interviewed in quality group order. We will not reimburse costs related to the interview such as travel to and from the interview site.
Veterans' preference is applied after applicants are assessed. Qualified preference eligibles who have a compensable service-connected disability of 10 percent or more (CPS, CP) are placed at the top of the highest category on the referral list (except for scientific or professional positions at the GS-9 level or higher). Remaining preference eligibles are placed above non-preference eligibles within their assigned category.
If you are a displaced or surplus Federal employee (eligible for the , you must receive a rating of category CAT C to be rated as "well qualified" to receive special selection priority. Required Documents

The following documents are required and must be provided with your application. All application materials, including transcripts, must be in English.

1. Resume - Your resume MUST contain dates of employment (i.e., month/year to month/year or present). To ensure you receive full credit for relevant experience, include the hours worked per week. We recommend that your resume not exceed 5 pages. If including Federal service experience, you MUST provide the pay plan, series, and grade, i.e., GS-0301-09. If the pay plan, series, and grade are not provided, it may result in an ineligible determination.
   Your resume must NOT include photographs, classified or government sensitive information, social security number (SSN), encrypted/digitally signed documents, or other inappropriate material or content. If your resume contains prohibited information as listed above, your application will be determined ineligible, and you will not receive consideration for this position. ( are optional.) Please view
   It is also recommended that your resume not include personal information such as age, gender, religion, race, disability, etc.
2. Online Application - Questionnaire
3. Education - See Education Section above
4. Registration/License (if applicable) - active, current registration/license
5. Veterans' Preference (if applicable) - You MUST submit a copy of your DD-214 (Member 4 copy), or other official documentation from a branch of the Armed Forces or the Department of Veterans Affairs showing dates of service and type of discharge. If you are serving under active duty, provide certification from the Armed Forces that you will be discharged or released within 120 days from the date of certification. The certification must indicate your dates of service, rank and that you will be separated under honorable conditions.
   10-point preference eligible - Submit an , along with the required documentation listed on the back of the SF-15. Veterans Affairs/Armed Forces certification must include the percentage of the service-connected disability or disabilities (including the "combined" percentage if you have more than one disability). Refer to for additional information on veterans' preference.
6. Career Transition Assistance Plan (CTAP) (if applicable) - You MUST submit the required documentation as outlined at: If you are an IRS CTAP eligible, you can apply for jobs within and outside the commuting area. If you are a Treasury CTAP eligible can apply for jobs within the commuting area.
7. Interagency Career Transition Assistance Plan (ICTAP) (if applicable) - If you are a displaced or surplus Federal employee, click for eligibility and a detailed list of required documents.
8. High School Diploma (or equivalent) - If you are 16 or 17 years of age, you MUST submit documentation of graduation from high school (or equivalent); OR completion of a formal vocational training program; OR statement from school authorities agreeing with your decision to pursue employment rather than continuing your education.

Please note that if you do not provide all required information, as specified in this announcement, your application will be determined incomplete, and you will not be considered for this position (or may not receive the special consideration for which you may be eligible).PDN-9bffba4c-5532-4fad-99ee-1697e1f63446