Human Resource Training Coordinator

JOB SUMMARY: The Training Coordinator II at LifeStream is responsible for assuring that all LifeStream employee staff development and training needs are met. The Training Coordinator has a solid understanding of various training techniques and is familiar with Human Resource practices and can fill in when needed. A successful Training Coordinator at LifeStream is willing to assist executives, supervisors, colleagues and newcomers with their knowledge and available resources to provide training and professional development opportunities for a better employee experience within the company. They enjoy a challenging atmosphere, being part of a productive team, and multi-tasking with a variety of duties. Building a positive rapport in and for the company is most important.
ESSENTIAL FUNCTIONS and RESPONSIBILITIES: The list of essential functions, as outlined herein, is intended to be representative of the tasks performed within this classification with or without an accommodation. It is not necessarily descriptive of any one position in the class. The omission of an essential function does not preclude management from assigning duties not listed herein if such functions are a logical assignment to the position.

• Coordination of training for all employees; coordinate distribution of individual training plans upon hire, at ninety days and annually thereafter.
• Monthly reporting to managers on employees out of compliance with training and requirements as related to training (CPR, ADA, HIPAA, etc.)
• Consults and assists with department managers and supervisors to assess training needs and requirements.
• Maintain training records assuring all employees comply according to regulatory and contractual agreements.
• Identify training needs using communication, audits, CARF reports, etc.
• Develop annual strategic training plans; propose classes, modules, or training events to meet priority needs; facilitate and, or personally provide training. Develops and maintains continual education support materials to be used for reference once training is completed. Documents procedures.
• Facilitate agency-wide general orientation creating a welcoming environment that emphasizes our value for respect, honesty, fairness, empathy, communication, competence and integrity.
• Assist with notification, coordination and distribution of specialized training events.
• Maintain and administer the Continued Learning Management System (LMS)
• Continuously communicate with supervisors regarding their personal/personnel training needs and monitoring requirements.
• Assure that changes are made to training plans when necessary and that documentation is uploaded into the system as appropriate.
• Prepare Employee Transcripts for Audits as requested.
• Communicate all training issues through reports and at meetings.
• Assist with other duties in Human Resources as needed, any other assignments as may be requested by Human Resources Leadership.
• Serve as backup to Human Resource Recruiting Specialist

COMPETENCIES: Knowledge, Skills, Abilities, and Motivation (KSAM) required for an employee to be successful.

• Serving Our Customers:Effectively meeting internal and external customer needs, building productive relationships, and taking responsibility for satisfaction and loyalty.
• Customer Focus: Building strong customer relationships and delivering employee-centric solutions.
• Values Differences: Recognizing the value that different perspectives and cultures bring to an organization.
• Effective Communication: Clearly conveying information and ideas to individuals and groups in a manner that engages the audience and helps them understand and retain the message.
• Communicates Effectively: Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences.

• Manages Conflict: Ability to define problems, collect data, establish facts, and draw valid conclusions. Work with employees, internal, and external stakeholders in a manner that exhibits respect, and are conducive to program and company goals.
• Strong interpersonal skills necessary to build strong and productive personal relationships and work effectively with individuals at all levels of the organization. Demonstrated ability to maintain strict confidentiality and judgment sufficient to handle sensitive employment issues.

• Continuous Improvement: The ongoing process of achieving positive changes in service and processes in order to improve efficiency and quality.
• Resourcefulness: Securing and deploying resources effectively and efficiently.
• Cultivates Innovation: Creating new and better ways for the organization to be successful.
• Strong work ethic
• Excellent organizational skills and meticulous attention to detail.
• Expertise: Demonstrating proficiency of an employee's skill or knowledge within their field of practice.
• Drives Results: Consistently achieving results, even under tough circumstances.
• Strives to master the principles, concepts, and/or methodologies of talent acquisition serving as the "go to" person.

JUDGMENT/DECISION MAKING: Utilizes established corporate policies and procedures in making decisions. Uses sound judgment in meeting the responsibilities and performing the duties of the position.
EDUCATION & EXPERIENCE:
Education: Bachelor's degree in Human Resources, Business Administration, Human Services or related fields preferred. Certified Professional in Learning and Performance (CPLP) is a plus.
Experience: Minimum of two (2) years experience in training techniques, training concepts and training design. Computer knowledge and experience with Microsoft Office Suite required.
TRAINING & DEVELOPMENT: Completes all requirements according to Individual Training Plan within the first six months of hire and annually. Other training and/or professional development may be assigned due to evolution of programs.