Human Factors Fall Co-Op

At Johnson & Johnson, we use technology and the power of teamwork to discover new ways to prevent and overcome the world’s most significant healthcare challenges. Our Corporate, Consumer Health, Medical Devices, and Pharmaceutical teams leverage data, real-world insights, and creative minds to make life-changing healthcare products and medicines. We're disrupting outdated healthcare ecosystems and infusing them with transformative ideas to help people thrive throughout every stage of their lives. With a reach of more than a billion people every day, there’s no limit to the impact you can make here. Are you ready to reimagine healthcare?

Here, your career breakthroughs will change the future of health, in all the best ways. And you’ll change, too. You’ll be inspired, and you’ll inspire people across the world to change how they care for themselves and those they love. Join us!

The Johnson & Johnson Medical Devices (JJMDC) Industrial Design and Human Factors (IDHF) organization is seeking a multi-faceted, exceptionally talented, user-centered Human Factors Engineer (HFE) who is passionate about improving the quality of people's lives through compelling design experiences.

Our team leads contextual research to discover unmet user needs, creates usability specifications and requirements, and iteratively tests with stakeholders throughout a robust usability process. The position will interact closely with the product development team to design and evaluate user interfaces (hardware and software) for medical products including devices, support systems and associated training /instructional elements. We are a diverse, collaborative, and global team, striving to create products and solutions that improve patient outcomes by delivering remarkable user experiences. The successful candidate will continue to elevate world-class Human Factors approaches throughout the organization while providing timely usability insight to the product development teams.

Positions will be based at our Cincinnati, OH and Raritan, NJ offices and will report directly to the IDHF team at those locations for the period of September to December 2024. It is expected that the co-op works on-site at one of our locations, in person. Housing will not be provided by Johnson & Johnson, but rather a one-time stipend may be offered to qualified candidates.

Key Responsibilities

• Leverage Human Factors standards and best practices to inform new product designs and ensure concepts support safe, effective, and satisfying use

• Support the planning, conduct, and reporting of various user research activities, including ethnography, focus groups, formative usability tests, and HF validation (summative usability) tests

• Consolidate user feedback into meaningful design insights and actionable recommendations

• Perform thoughtful and thorough root cause analysis for use-related problems that arise during hands-on usability tests

• Understanding the use environments and participating in the creation of user workflows

• Understand the regulatory imperative for medical device Human Factors, including relevant Human Factors standards and guidance documents, such as IEC 62366 and FDA's final HF guidance

• Contribute to Human Factors documentation, including formative and summative test plans and reports, expert reviews, use-related risk analyses, use specifications, known problems analyses, and Human Factors Engineering reports

• Author study documentation (e.g., informed consent forms, study participant recruitment screeners, moderator's guides, use error checklists)

To Apply

• Submit a resume that demonstrates research or design project experience, in-depth knowledge of Human Factors principles, and strong critical-thinking, problem solving, and communication skills.

What We Offer You:

• Collaboration & mentorship with experienced engineers striving to represent the voice of the user/patient/customer with empathetic and user centered designs

• Dynamic and respectful work environment where we live by the J&J Credo

• Challenging work that will push you to explore, ask questions, and grow as an engineer and a professional

• Experience working for global company

• Opportunity to have direct impact on billions of people

• Competitive compensation

Qualifications

• Must be enrolled in a college/institution and pursuing a either bachelor’s or master’s degree in Human Factors Engineering, Usability Engineering, Cognitive Science, Psychology, Mechanical Engineering, or Biomedical Engineering; PhD candidates will not be considered

• Only students in their 2nd year of bachelors or above will be considered

• Students must be authorized to work in the United States and not require sponsorship in the future.

• Availability for at least a 4-month co-op rotation

• A minimum GPA of 3.0, with demonstrated leadership/participation in campus programs and/or community service activities

• An understanding of the research process (planning, execution, analysis and documentation); design project experience or user centered research is preferred

• Knowledge of Human Factors and design principles; working knowledge of task and risk analysis methods, human perception, and cognition; basic knowledge of anthropometrics, biomechanics and physiology

• Experience consolidating user feedback into concise, meaningful design insights and actionable recommendations. Experience performing root cause analysis for use-related problems is preferred

• Familiarity with FDA, ISO, AAMI, and other relevant usability regulations and standards for medical devices is highly preferred

The anticipated base pay for this position is Sophomore $24.00/hr, Junior $25/hr, Senior $27/hr, Master’s degree $32/hr.

This job posting is anticipated to close on 02/26/2024. The Company may however extend this time-period, in which case the posting will remain available on https://www.careers.jnj.com to accept additional applications.

Johnson & Johnson is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, or protected veteran status and will not be discriminated against on the basis of disability.