Hr Support Specialist

POSITION SUMMARY:

Under the direction of the Chief Human Resources Officer, the Human Resources Support Specialist will support the Human Resources Department by completing various administrative tasks in the areas of recruiting, / talent acquisition, employee relations, promotion/separation, payroll, compensation, benefits, employee relations, event planning, and performance management. The individual must be able to perform all functions with the highest level of consistency, integrity, and confidentiality.

This position will hold a valid commission as a Notary Public in the Commonwealth of Virginia and perform the related function.

POSITION DUTIES AND RESPONSIBILITIES

• Provides extensive administrative support to the Human Resources team, ensuring their needs are met with limited supervision and guidance, with a solid attention to detail.
• Answers frequently asked questions from applicants and employees, relative to standard policies, benefits, hiring processes, etc.; refers more complex questions to assigned subject matter expert.
• Key new hire, terminations, and status changes in ADP and ESO.
• Provides support to the Human Resources department related to recruitment, benefits, HRIS (Human Resource Information System), event planning, New Employee Orientation, and filing systems.
• Maintains the integrity and confidentiality of human resources files and records.
• Monitor invoices received by Human Resources and submit appropriately to the CHRO and Finance Department to ensure prompt payment including monthly reconcile of benefit invoices.
• Assist Talent Acquisition Specialist with coordinating and attending Career Fairs. Participates in Career Fairs as requested.
• Coordinates schedules, manages appointments, and facilitates HR commitments.
• Ensures timely completion of reports as requested by CHRO.
• Maintains accurate and up-to-date human resources files, records, and documentation along with assisting in paperless initiative to house all employee records electronically.
• Organizes programs, events, luncheons, meetings, webinars or conferences as requested.
• Acts as a liaison between the organization and external benefits providers and vendors, which may include, health, disability, and retirement plan providers.
• Works closely with CHRO
• Serves as backup to Payroll and Talent Acquisition, as needed.
• Assist with Education Agreements and Computer Loans, as needed.
• Coordinates assigned special projects within deadlines.
• All other duties and responsibilities as assigned by the CHRO.

MINIMUM REQUIREMENTS

• High School Diploma or equivalent (GED)
• Customer Service experience
• Possession of strong phone etiquette and a friendly, interpersonal approach.
• Ability to work collectively with all levels of staff.
• Strong knowledge of Microsoft Suite (Word, Excel, PowerPoint, Outlook, Access).
• Knowledge of Human Resources Information System (HRIS), ADP Preferred
• Hold a valid commission as Notary Public in the Commonwealth of Virginia within 3 months of starting position
• Must be a team player in a fast paced environment with focus and attention to detail
• Must be able to perform in office as this is not a hybrid position
• Minimum travel and overnight stays may be required.

CONDITIONS OF EMPLOYMENT:

• Candidates selected for employment are subject to a urinalysis to screen for illegal drugs. Candidates who refuse to be tested will be denied employment with the Richmond Ambulance Authority
• Candidates selected for employment are subject to a fingerprint background screening. Candidates who refuse to be fingerprinted will be denied employment with the Richmond Ambulance Authority
• Participation in the COVID-19 vaccination program, or having an approved medical or religious exemption on file with Human Resources is required for all Richmond Ambulance Authority Personnel
• New employees complete a probationary period

PHYSICAL DEMANDS:

• Ability to move throughout Authority to accomplish assigned duties;
• Ability to use multiple systems and websites to accomplish assignments;
• Visual to read records and computer;
• Ability to communicate verbally and in writing;
• Ability to take the initiative and make good decisions;
• Ability to sit long periods of time;
• Ability to move moderately heavy objects (e.g. boxes of claim forms, manuals,

Mail trays and supplies).

• Must be able to perceive the nature of sounds at normal speaking levels with or without correction and receive detailed information through oral communication.

• Must be able to receive inbound calls