Hr Shared Service Rep (Talent Acquisition)

What You'll Do:

We’re looking for a HR Shared Services Rep to join our HR Service Center team. In this role, you’ll have a dotted line to our Talent Acquisition team and play a key role in the onboarding, administration and operational support which directly impacts candidates of Principal!

• Administer new employee onboarding procedures for new hires ensuring completion of key new hire forms (i.e., I-9 Employment Eligibility Verification Form) in accordance with State and Federal regulations and connect with new hires to answer questions and provide quality onboarding experience.
• Support coordination of weekly New Employee Corporate Orientation including generating, manipulating, and distributing reports according to specified guidelines.
• Coordinate annual background check processes and audits and interpret results in accordance with company guidelines.
• Collaborate within a team to share ideas, ownership, and accountability for driving improvements and consistency of execution for key HR processes.
• Train on other transactional HR processes and provide backup support as needed

Operating at the intersection of financial services and technology, Principal builds financial tools that help our customers live better lives. We take pride in being a purpose-led firm, motivated by our mission to make financial security accessible to all. Our mission, integrity, and customer focus have made us a trusted leader for more than 140 years!

Who You Are:

Skills That Are Required:

• Associate's degree or equivalent
• 1+ years of related work experience required (eg: working in a contact center or engagement center). 
• Strong attention to detail and ability to follow prescribed procedures.
• Strong written and verbal communication skills.
• Positive demeanor and customer-first mentality.
• Ability to navigate technologies, shifting priorities and tight, timely service level measurements.
• Proficiency with MS Office programs including Outlook, Word, OneNote, and Teams.
• Technically savvy with the ability to learn and understand a broad range of HR services referencing appropriate systems, tools, and resources.

Skills That Will Help You Stand Out

• Bachelor's degree preferred.
• Experience with Adobe Sign a plus.
• Preference for someone with an HR background and interests.

Salary Range Information:Salary ranges below reflect targeted base salaries. Non-sales positions have the opportunity to participate in a bonus program. Sales positions are eligible for sales incentives, and in some instances a bonus plan, whereby total compensation may far exceed base salary depending on individual performance. Actual compensation for all roles will be based upon geographic location, work experience, education, licensure requirements and/or skill level and will be finalized at the time of offer.Salary Range:$16.75 - $31.73 / hourAdditional Information:Location

This role will be based out of our Des Moines, IA office location as it supports Talent Acquisition work and processes and potential need for on-site work. You'll have the ability for in-office, hybrid (blending both office and remote work in a typical work week).

Work Authorization/Sponsorship

At this time, we're not considering applicants that need any type of immigration sponsorship (additional work authorization or permanent work authorization) now or in the future to work in the United States. This includes, but IS NOT LIMITED TO: F1-OPT, F1-CPT, H-1B, TN, L-1, J-1, etc. For additional information around work authorization needs please use the following links.

Nonimmigrant Workers and Green Card for Employment-Based Immigrants

Investment Code of Ethics

For Principal Asset Management positions, you’ll need to follow an Investment Code of Ethics related to personal and business conduct as well as personal trading activities for you and members of your household. These same requirements may also apply to other positions across the organization.

Experience Principal

At Principal, we value connecting on both a personal and professional level. Together, we’re imagining a more purpose-led future for financial services – and that starts with you. Our success depends on the unique experiences, backgrounds, and talents of our employees. And we support our employees the same way we support our customers: with comprehensive, competitive benefit offerings crafted to protect their physical, financial, and social well-being. Check out our careers site to learn more about our purpose, values and benefits.

Principal is an Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.