Hr Services Coordinator (Administrative Support Coordinator I)

Position Summary

Under general supervision, the Human Resources Coordinator provides comprehensive   Administrative Support to the Center for Human Resources team.  The position is responsible for providing and ensuring exceptional customer service support when assisting customers with general inquiries and pre-boarding. The position may be responsible for full coordination of front desk support, the Virtual Front Desk, departmental scanning, paycheck distribution, volunteer processing, and assisting with First Day orientation and coordination of all student assistants.

The ideal candidate will be a skilled communicator who is adept in establishing and maintaining cooperative working relationships with our diverse workforce. They will be an active listener with a customer service focus. They will exercise sound judgment and discretion toward the completion of assignments and projects while managing multiple work priorities and competing deadlines. The ideal candidate will be adaptable to changes in priorities, trends, strategies, and other work processes.

For more information regarding the Center for Human Resources, click here.

This is a full-time (1.0 time-base), benefits-eligible, permanent (probationary) position. This position is designated as non-exempt under FLSA and is eligible for overtime compensation. Standard work hours are Monday - Friday, 8:00 a.m. to 4:30 p.m., but may vary based on operational needs.

The individual hired into this role will work on campus at SDSU in San Diego.

Department Summary

The Center for Human Resources provides exemplary and customer-focused human resources services in support of the university and enhancing the campus environment to support faculty and staff. The Center for Human Resources is comprised of five service areas: Benefits Services, Human Resources Services, Employment Services, Labor and Employee Relations, and Payroll Services, all of which are supported by the Director's Office and Human Resources Information Systems.

The Center for Human Resources celebrates diverse backgrounds and perspectives. We strive to recruit and retain highly-skilled and compassionate leaders.  By prioritizing listening and learning, engaging in critical conversations, and thoughtfully considering the needs of our diverse community, we are creating a culture of belonging. We aim to offer opportunities for advancement and foster an inclusive environment so that all are valued and empowered to thrive.

Education and Experience

Entry to this classification requires a fully functional knowledge of and skill in standard office procedures and practices, as well as an ability to understand and operate in a variety of organizational structures. Additionally, incumbents are expected to have a thorough knowledge of English grammar, spelling, and punctuation and be able to clearly communicate orally and in writing. Some positions may require a knowledge of business mathematics beyond basic arithmetic. The ability to use and quickly learn new office support technology systems and software packages is also a prerequisite.

Key Qualifications

• Customer service experience
• One year of previous front counter support experience in an office environment       
• Higher education or other public agency experience
• Knowledge of PeopleSoft/Oracle, Microsoft Office, and Google G Suite
• Strong organizational skills and ability to work with frequent interruptions
• Strong communication skills and active listening skills

Compensation and Benefits

Starting salary upon appointment is not expected to exceed $3,680 per month. 

Salary placement is determined by the education, experience, and qualifications the candidate brings to the position, internal equity, and the hiring department's fiscal resources.

San Diego State University offers a rich benefits package that constitutes a major portion of total compensation. For more information regarding SDSU benefits, please click here.

CSU Classification Salary Range: $3,680 - $5,783 per month. 

Diversity and Community at SDSU

At SDSU, our diversity gives us power and benefits every single member of our community. 

Through our commitment to equity and inclusion, we encourage all members of our community to purposefully learn from one another through open and respectful dialogue and responsible engagement.

Principles of Community

For more information, click here.

Supplemental Information

Initial review of the required application materials, including cover letters and resumes, will begin on March 18, 2024. To receive full consideration, apply by March 17, 2024. The position will remain open until filled.

The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. 

San Diego State University is not a sponsoring agency for staff or management positions (e.g., H-1B visa). Applicants must currently be authorized to work in the United States on a full-time basis. Offers of employment are contingent upon the presentation of documents that demonstrate a person's identity and authorization to work in the United States, which are consistent with the provisions of the Immigration Reform and Control Act. 

A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with the CSU. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current CSU employees who apply for the position.

SDSU is a smoke-free campus. For more information, please click here.

SDSU is an equal opportunity employer and does not discriminate against persons on the basis of race, religion, national origin, sexual orientation, gender, gender identity and expression, marital status, age, disability, pregnancy, medical condition, or covered veteran status.

Applicants with disabilities and applicants who require assistance completing an application may contact Rachael Stalmann rstalmann@sdsu.edu.