Hr Operations Manager

Job Description
Camping World Holdings, Inc., headquartered in Lincolnshire, IL, (together with its subsidiaries) is America's largest retailer of RVs and related products and services. Our vision is to build a long-term legacy business that makes RVing fun and easy, and our Camping World and Good Sam brands have been serving RV consumers since 1966.
We strive to build long-term value for our customers, employees, and shareholders by combining a unique and comprehensive assortment of RV products and services with a national network of RV dealerships, service centers and customer support centers along with the industry's most extensive online presence and a highly trained and knowledgeable team of employees serving our customers, the RV lifestyle, and the communities in which we operate. We also believe that our Good Sam organization and family of programs and services uniquely enable us to connect with our customers as stewards of the RV enthusiast community and the RV lifestyle. With RV sales and service locations in 42 states, Camping World has grown to become the prime destinations for everything RV.
Purpose of Role:
The HR Operations Manager is a multi-faceted role generally responsible for managing HR Operations activities and HR technology administration within a shared services environment. This position will oversee HR processes and services with a focus on the end user experience. The Manager will collaborate with stakeholders to enhance HR service delivery, drive operational efficiency and effectiveness and action HR related initiatives.
Roles and Responsibilities:
HR Systems/Technology

• Manage and support the implementation and ongoing maintenance of the enterprise HR systems. Actively influence adoption through process improvement and end user support.
• Support HR systems implementations, releases, testing or training that impacts HR processes.

General HR Operational Management

• Manage the team's delivery of the full employee HR operational lifecycle including position management, onboarding, personal data, job changes, offboarding and related integrations. Serve as an escalation point to solve both day-to-day and more complex operational problems.
• Manage vendor relationships and performance for related processes and systems.
• Lead or support new store/acquisition initiatives facilitating collaboration across HR colleagues and actioning items related to HR systems and operations.

• Act as the primary point person for partnering on special projects involving HR Operations. Project manage deliverables needed from HR Operations team.

Data Reporting and Analytics

• Work with cross-functional teams and the business to define requirements and reporting solutions on various employee data points and trends to facilitate business decisions. Work with HR Operations team on reporting deliverables.
• Lead or support compliance-related activities such as reports, filings and audits.
• Gather and document data required for legal, due diligence or other requests as needed.
• Ensure data integrity by driving best practices through systems, tools, processes, auditing, and internal tracking.

HR Communications and Tools

• Using Workday, SharePoint and other tools, regularly communicates updates such as announcements, bulletins and configurable alerts.
• Oversee updates and the maintenance of templated HR documents, tools and sites that contain HR and HCM information.
• Draft and/or distribute HR functional communications as needed.

Qualifications:

• Bachelor's Degree in HR Management or other related field or equivalent experience required.
• Experience as an HR Operations Manager, HR Manager or similar role.
• Demonstrated expertise in HR processes. Ability to identify and implement process improvements for efficiency.
• Thorough understanding of HR best practices, employment laws, regulations and compliance requirements.
• Proficiency in HRIS (Workday strongly preferred) and MS Office.
• Strong collaboration skills with the ability to communicate effectively with all levels of the organization.
• Demonstrated ability for strategic thinking, problem solving and attention to detail.

Physical Requirements:

• Ability to sit at a desk, type and visually use a computer for prolonged periods of time.
• Ability to communicate on a telephone and in group meetings on a computer.
• May be required to lift up to 20 pounds and operate printers and other office equipment.

Full-time associates are offered a comprehensive benefit package including medical, dental, vision, PTO, 401k and more! Part-time associates are offered access to dental vision coverage! For more information please visit: www.mycampingworldbenefits.com
We are an equal employment opportunity employer. The Company's policy is not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, veteran or uniformed service-member status, genetic information, or any other basis protected by applicable federal, state, or local laws.
About
Our story starts with our customers, the campers and outdoor enthusiasts. Camping World began in 1966 as a small store in Beech Bend Park outside of Bowling Green, Kentucky.What began as a way to fulfill campers' requests for supplies has grown into the largest outdoor lifestyle retailer with over 190 stores and over 14,000 employees.
Our Brands
Camping World is the leading RV and outdoor lifestyle retailer providing new products, services, and support to recreationists everywhere. Good Sam provides everything customers need to have a good trip--from savings on fuel and campgrounds to roadside assistance and other specialty services. RVs.com is the easiest way to buy a new or used RV completely online. Overton's is the world's largest boating and marine accessories dealer, helping customers have more fun on the water for longer with the best gear and products. Browse thousands of RVs, buy and finance online, and we deliver your RV to your home or campsite.
We consider Military experience equally as valuable as civilian work experience. Veterans, Reservists and Transitioning Service Members are encouraged to include Military duty and certifications on their resume and applications when applying for a position.