HR MGR - EE RLTNS

3003 N. Central Avenue
Phoenix, AZ 85012

The Department of Child Safety (DCS) is currently hiring an Employee Relations Manager to join our Human Resources team and be responsible for overseeing the agencies Employee Relations unit.  The ER unit handles employee complaints, manages the progressive discipline process and facilitates coaching to agency management. The ER unit also investigates and resolves complex or critical employee relations issues.  The ER unit manages and coordinates the FMLA and ADA processes for DCS. 

• Manages the DCS ER unit providing direction and guidance, assigning tasks, prioritizing activities, setting unit goals, review reports and makes recommendations
• Provides guidance and recommendations to management/employees on confidential employee-related issues
• Responds to ER inquiries from employees and management providing information as requested
• Conducts confidential investigations as directed by the Chief of HR Officer or Director's Office
• Plans, develops and delivers various trainings on HR topics for managers and employees
• Develops, reviews, revises and implements department HR policies as directed by the Chief HR Officer
• Performs other duties appropriate to the assignment

Knowledge of:

• Federal and State laws related to HR administration and employee relations
• Arizona Revised Statues, Arizona Administrative Code, Personnel Rules, and agency policies and directives
• Department's mission, goals and functions
• Personal computers; Microsoft Office Suite
• Management and supervision techniques

• Verbal and written communication
• Establishing and maintaining interpersonal relationships
• Analyzing and evaluating a variety of technical and administrative data
• Managing conflict

• Plan, organize, and prioritizes work activities for self and staff
• Problem solve complex matters
• Interpret applicable laws, rules, regulations and procedures
• Learn and apply Arizona Department of Administration's (ADOA) Personnel Rules

• Bachelor's degree in Business Administration, Public Administration, Public Administration, Human Resources or related field
• Five (5) years of experience working in HR with at least two (2) years of experience in Employee Relations
• Two (2) years of supervisory experience
• Professional in Human Resources (PHR), Senior Professional in Human Resources (SPHR) or equivalent certification
• Experience utilizing LEAN Principles

Requires the possession of, and ability to retain a current, valid state-issued driver's license appropriate to the assignment. Employees who drive on state business are subject to drivers license record checks, must maintain acceptable driving records and must complete any required driver training (see Arizona Administrative Code R2-10-207.12).
Employees may be required to use their own transportation as well as maintaining valid motor vehicle insurance and current Arizona vehicle registration; however, mileage will be reimbursed.

As an employee of the Department of Child Safety you will be entitled to a comprehensive benefits package that can become effective as soon as two weeks after starting!

Benefits include:

• Paid sick leave.
• Paid vacation that includes ten (10) holidays per year.
• Competitive health and dental insurance plans.
• Life insurance and long-term disability insurance.

We also offer optional employee benefits that include:

• Vision coverage.
• Short-term disability insurance.
• Deferred compensation plans.
• Supplemental life insurance.
• Employee wellness plans

For a complete list of benefits provided by The State of Arizona, please visit our benefits page

Positions in this classification participate in the Arizona State Retirement System (ASRS).  Enrollment eligibility will become effective after 27 weeks of employment.

Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by contacting 602-255-2903. Requests should be made as early as possible to allow time to arrange the accommodation. Arizona State Government is an AA/EOE/ADA Reasonable Accommodation Employer.