HR Asst/Training & Implementation Assoc.

PURPOSE:

The HR Assistant/Training & Implementation Associate supports the Administration/Management with daily activities and projects to ensure smooth operation of the company. This position performs a variety of administrative tasks as assigned by the Administration/Management and reports to the Director of Human Resources for guidance and support. Main duties consist of maintaining all HR files in their entirety, onboarding, recruiting, training, attendance and payroll assistance. Also, a point of contact for all available staff as the need arises.

The HR Assistant/Training & Implementation Associate will collaborate with the Quality Assurance (QA) Manager, Administrator, CPC Manager and other Administration/Management to ensure the highest level of training and educational opportunities in all areas of the company.

ACCOUNTABILITIES AND JOB ACTIVITIES:

• Review resumes, interviews, communicates with Administration/Management
• Call, screen and schedule virtual or in-person interviews from resumes reviewed
• Conduct all required reference checks
• Present professional reference findings to Administration/Management
• Launch OSHA training to new hires
• Perform studies as needed
• Perform benchmarking as needed
• Assist the Clinic Site Managers & ASC Clinical Managers in drills/studies and all reporting
• Monitor staff to ensure safe practices are being used at all times
• Perform job performance studies and compliance rounds as needed
• Monitor all aspects of education and training that are set in place by management
• Work with the Administration/Management to ensure the highest training and educational opportunities in all areas of the company
• Monitor the company filing system ensuring that documents are accurately and promptly filed, as required, and perform random file audits
• Monitor company policies and procedures to ensure that they are being strictly followed
• Perform employee orientation for all new hires
• Monitor and perform observations on a regular basis to ensure full understanding of each process
• Influenza (Flu) forms are completed on a yearly basis in accordance with State/Federal regulations
• Conduct in classroom training
• Perform reporting and tracking tasks related to Tuberculosis (TB) tests.
• Contact information is updated and accurate at all times
• Keep accurate attendance records for all employees
• Assist in the review employee time cards in HRIS system for accuracy to include supervisor notes for any changes made to time
• Enter all new employees into the HRIS system during onboarding
• Enter employee education hours into the HRIS system, if applicable
• Monitor the company policies and procedures to ensure that they are being strictly followed
• Other duties as assigned

Assist Administration/Management with any pending needs

• Scan and create new documents as needed under the direction of the Administration/Management
• Update documents in Google Drive under the direction of Administration/Management

Perform duties in a safe manner

• Demonstrate an awareness of compliance with office safety
• Demonstrate a thorough knowledge of company safety policies and procedures; participate in the identification and evaluation of potential department safety problems as observed
• Adhere to OSHA and infection control guidelines 100% of the time as observed

Develop and maintain personal and professional skills

• Attend all mandatory staff meetings per year unless excused as evidenced by documentation
• Actively participate in performance improvement activities as observed or documented
• Establish realistic professional goals as evidenced by the annual performance evaluation
• Actively keep abreast of departmental and organizational activities by initialing log and posted material
• Demonstrate flexibility in response to unexpected change in workload or situation as observed
• Serve on committees, as needed, and/or participates in changes of policy and procedures that affect the operation of services as documented
• Support the mission and goals of the company as observed
• Read all emails within 24 hours as documented
• Perform other duties as required

Demonstrate safe and cost-effective practice

• Consistently adhere to OSHA bloodborne pathogen guidelines; applies universal precautions per company standards as observed
• Consistently utilize proper body mechanics as observed
• Accurately complete incident reports within the shift of occurrence and immediately communicates critical incidents to the appropriate person per the organizational chart
• Consistently allocate resources to reduce waste and minimize costs as observed
• Consistently complete assigned duties within stated shifts in a timely manner as observed and documented

BEHAVIORAL EXPECTATIONS

Strive for excellence

• Set challenging goals
• Produce quality work in a timely fashion
• Find better/more efficient ways to do things
• Maintain current knowledge and skill
• Participate in quality and process improvement efforts
• Keep work area clean, safe and secure

Act Flexibly

• Adapt to change
• See the value of different opinions and new ideas
• Change plans and objectives given new direction or priorities
• Handle stressful situations effectively

Meet Customer Needs

• Meet internal and external customers’ needs
• Find new ways of satisfying customers
• Participate in service improvements efforts
• Listen and respond to customers

• Treat customers with compassion and respect

Work as a Team

• Work as a team player
• Pitch in to help those in need
• Communicate with others appropriately
• Listen and respond to others
• Handle conflict situations effectively
• Foster trust and respect within the team
• Participate in committees/task forces

Foster Diversity in the Workforce

• Treat all associates and customers with respect, integrity and dignity regardless of background, race, age, gender, gender identity, sexual orientation, religion or disability
• Treat all associates and customers fairly

Being Self-directed

• Take initiative and responsibility for actions
• Identify own learning needs and creating/implementing Learning Plans
• Perform duties according to policies and procedures
• Demonstrate ethical behaviors
• Maintain confidentiality of information
• Maintain licenses and certifications as appropriate
• Fulfill operating unit/clinical competencies
• Use equipment/resources responsibly

Respond with Age Appropriate Clinical Care (Clinical Jobs Only)

• Respond appropriately to the age appropriate psychological and physical needs of patients
• Understand growth and development needs of the age group with which the associate interacts
• Integrate family/support system into patient care, as appropriate

You must refer to management for approval or final disposition on the following:

• Change in procedure
• Difficult patient situations
• Any situation you are unsure of

Job Scope and Work Environment

This position is subject to:

• Confidential information
• High stress environment due to turnaround requirements
• Daily hours are subject to change based on scheduling needs

The statements in this job description are intended to describe the essential nature and level of work performed by employees assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified.

JOB REQUIREMENTS:

OTHER REQUIREMENTS:

• Knowledge of common safety hazards and precautions to establish a safe work environment
• Must be able to act calmly and effectively in busy, stressful or emergency situations.
• Ability to communicate effectively in person, by phone and in writing
• Requires adherence to all policies and procedures, including standards for safety, attendance, punctuality and personal appearance
• This position must be willing to do any additional tasks as assigned by management

PHYSICAL REQUIREMENTS:

HEARING: Adequate to perform job duties in person and over the telephone.

SPEAKING: Must be able to communicate clearly to patients in person and over the telephone.

VISION: Requires eyesight correctable to 20/20 to operate equipment and read information from printed sources and computer screens.

OTHER: Requires frequent lifting and carrying items weighing up to 30 pounds unassisted, including assisting patients when required. Adequate physical ability including sufficient manual dexterity to perform the requisite health care service. Requires frequent bending, reaching, repetitive hand movements, standing, walking, squatting and sitting, with some heavy lifting, walking up stairs, pushing and pulling exerted regularly throughout a regular work shift. Requires exposure to communicable diseases, bodily fluids, medicinal preparations and other conditions common to a clinic environment.

The above is intended to describe the general content and requirements for the performance for this position. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements. I have read the job description and understand the functions and objectives of the position at this company. This position must be willing to do any additional assignment by management.