Housing Retention Program Screening Specialist

ACCESS is an energetic, diverse, and compassionate team that creates positive change in the community every day. If you are dedicated, hardworking and have a passion for helping others, ACCESS is the place for you!

Position Summary

Housing Retention Program Screening Specialist works directly with families and individuals who are applying to receive services to help them achieve housing stability. This detail-oriented position performs a variety of activities including completing screening forms, file creation and maintenance and data entry. This position reports directly to the Housing Retention Program Supervisor.

Position Duties & Responsibilities

· Interview and screen neighbors in applying for rental assistance.

· Provide support through positive social interactions with neighbors in one-on-one settings/phone

· Ensure that neighbors’ files are maintained, and data entry is completed in an accurate and timely manner, utilizing internal and grant funding databases and filing systems, in accordance with the program’s criteria and process.

· Refer participants to other ACCESS programs as appropriate.

Position Requirements

· Belief in ACCESS’ mission to provide food, warmth, and shelter.

· Ability to interact effectively with a variety of individuals and groups from varying educational, ethnic and socioeconomic backgrounds to include listening, sensitivity to the other's feelings, needs, point of view, tact and courtesy in expressing opinions or ideas.

· Excellent computer skills including proficiency in software programs including but not limited to Microsoft Office products and web-based applications.

· Demonstrated ability to sustain participant and interdepartmental confidentiality.

· Must be able to multitask and be willing and able to adjust to changing conditions or priorities.

· Valid Oregon Driver’s license with record that is acceptable under ACCESS’ insurance policies.

· Bilingual in Spanish given strong preference.

ACCESS provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, ACCESS complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.

Job Type: Full-time

Pay: $16.25 - $19.00 per hour

Expected hours: 40 per week

Benefits:

• 403(b)
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift

Work Location: In person