Housing Loan Coordinator

Salary : $52,732.94 - $79,099.54 Annually
Location : 78205, TX
Job Type: 4A Full-Time
Job Number: 2024-00505
Department: Neighborhood & Housing Services
Opening Date: 12/18/2023
Closing Date: 1/8/2024 11:59 PM Central
Grant Funded: Yes
FLSA Status: Exempt
Job Summary
Under direction, is responsible for the coordination of the intake and processing of applications and program marketing for the Homeownership Incentive Program. Working conditions are primarily inside an office environment. May exercise direct supervision over assigned staff.
Work Location
100 W. Houston (City Tower), San Antonio, Texas 78205
Work Hours
8:00 a.m. - 5:00 p.m., Monday - Friday
Essential Job Functions

• Coordinates the day to day operation of all Homeownership Incentive Programs
• Actively markets all Homeownership Incentive Program to the general public, realtors, lenders, etc.
• Resolves conflicts with realtors, mortgage companies, title companies and applicants regarding the Homeownership Incentive Program.
• Ensures applications for assistance are complete and reviews mortgage company underwriting for accuracy.
• Determines client's eligibility (income, availability of funds, etc).
• Computes the amount of assistance available to client and prepares all documents required to issue commitment and schedules appointment for execution of documents.
• Explains conditions of assistance and program to applicants at commitment.
• Orders site specific environmental assessments and lead based paint testing, when necessary.
• Notifies realtor/owner/buyer of lead test results and tracks abatement.
• Prepares legal documents for closing and ensures that all documents and follow up is complete before releasing funds for closing.
• Assists title company closer with HUD-I settlement statement if necessary.
• Responsible for maintaining related logs and records and preparing necessary reports.
• Conducts training sessions for realtors and mortgage companies who wish to participate in the program.
• Performs related duties and fulfills responsibilities as required.

Job Requirements

• Bachelor's Degree from an accredited college or university.
• Two (2) years of experience in mortgage loan processing and underwriting.

Preferred Qualifications

• Bilingual in English and Spanish

Applicant Information

• If selected for this position, official transcripts, diplomas, certifications and licenses must be submitted at the time of processing. Unofficial transcripts and copies of other relevant documents may be attached to the application for consideration in advance.
• Please be advised that if selected for this position, information regarding employment history as it relates to the qualifications of the position will be needed for employment verification. Applicants claiming military service to meet the experience requirement for this position may attach a DD214 to the application.
• Unless otherwise stated, applicants are permitted to substitute two years of related full-time experience for one year of higher education or one year of related higher education for two years of experience in order to meet the minimum requirements of the job. One year of full-time experience is defined as 30 or more hours worked per week for 12 months. One year of higher education is defined as 30 credit hours completed at an accredited college or university.
• Applicants selected for employment with the City of San Antonio in this position must receive satisfactory results from pre-employment drug testing and background checks. If required for the position, a physical, motor vehicle record evaluation, and additional background checks may be conducted.

Knowledge, Skills, and Abilities

• Knowledge of principles and practices of supervision, training, and personnel management
• Knowledge of housing programs and assistance available to customers.
• Knowledge of loan processing practices and procedures.
• Skill in utilizing a personal computer and associated software programs.
• Ability to operate a computer keyboard and other basic office equipment.
• Ability to prepare accurate and concise reports.
• Ability to communicate clearly and effectively.
• Ability to establish and maintain effective working relationships with City staff and the general public.

Benefits Information
The City of San Antonio (CoSA) strives to provide a competitive compensation and benefit package to attract and retain a highly skilled workforce. To accomplish this, CoSA offers subsidized health care benefits for active and retired employees, paid disability benefits, paid life insurance, as well as automatic participation in a pension program which is currently matched two to one.
For more detailed information, please click on the following link to view Benefits offered by the City of San Antonio:
Note:

• Part-Time, Temporary, and non-City positions are not eligible for CoSA Benefits.
• Holiday and Leave benefits for Pre-K 4 SA positions may be different than what is listed at the above link.

Additional Information
The City Of San Antonio is an Equal Opportunity/Reasonable Accommodation Employer. This means that the City does not discriminate on the basis of race, religion, sex (gender), age, disability, national origin, genetic information, or sexual orientation. All individuals are encouraged to apply and compete for jobs with the City of San Antonio.
If you require assistance at any stage of the application process due to a disability, please contact the so that accommodations may be made to meet your needs. Our telephone number is 210-207-8705 and our fax number is 210-207-2285.
01
Are you a current regular full time or part time CoSA employee?

• Yes - I am a Full Time City Employee.
• Yes - I am a Part Time City Employee.
• No - I am not a Full Time or Part Time City Employee.

02
Are you a veteran or active member of the armed forces?

• Yes
• No

03
Are you a San Antonio Ready to Work Program (SAR2W) or Train for Jobs San Antonio Program (TfJSA) participant?

• Yes - SA Ready to Work Program
• Yes - Train for Jobs SA Program
• Yes - Both Programs
• No

04
What best describes your highest level of education at the end of the current semester?

• Some High School
• High School Diploma or GED recognized by the Texas Education Agency or a regional accrediting agency
• 30+ completed semester hours (credits) from an accredited college or university
• 60+ completed semester hours (credits) from an accredited college or university
• Associate's Degree from an accredited college or university
• 90+ completed semester hours (credits) from an accredited college or university
• 120+ completed semester hours (credits) from an accredited college or university
• Bachelor's Degree from an accredited college or university
• Master's Degree from an accredited college or university
• PhD, JD, or other Post Graduate Degree from an accredited college or university
• None of the above

05
How many years of experience do you have in mortgage loan processing and underwriting?

• None
• Less than one year
• 1 year
• 2 years
• 3 years
• 4 years
• 5 years
• 6 years
• 7 years
• 8 years
• 9 years
• 10 years
• 11 years
• 12 years
• 13 years
• 14 years
• 15 years +

06
How many years of experience do you have determining household income for publicly funded programs?

• None
• Less than one year
• 1 year
• 2 years
• 3 years
• 4 years
• 5 years
• 6 years
• 7 years
• 8 years
• 9 years
• 10 years +

07
What is your level of experience dealing with realtors, mortgage companies, or title companies? (Provide specifics of your level of experience.) If no experience, answer n/a.
08
Proficient management of loan documentation requires the ability to organize tasks and maintain comprehensive records pertaining to the transaction. Provide a detailed example of a task completed that required you to exhibit these traits.
09
Describe your experience working with the public, include any experience with one-on-one interactions and experience presenting to groups. If you do not have experience, answer n/a.
Required Question