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Job Description
Family Independence Administration provides temporary help to individuals and families with social service and economic needs to assist them in reaching self-sufficiency via essential and diverse programs/services, such as: temporary cash assistance, SNAP, childcare, eviction prevention services, adult protective services, job training, employment plans/support, domestic violence assistance, child support enforcement, etc.
Under direction of the Director of Housing Court Application Processing Team and with latitude for the exercise of independent action, coordinates the work of Associate Job Opportunity Specialists I Staff in the Housing Court Processing Team involved in determining eligibility for housing, assessment of social needs and prevention of homelessness and to ensure that services are adequately delivered to assist families in preventing homelessness for the purpose of moving participants and their households towards economic independence and self-sufficiency.
The Family Independence Administration (FIA) / Housing Court Processing Team is recruiting for one (1) Associate Job Opportunity Specialist II, to function as a Housing Court Applications Processor Team Leader, who will:
- Supervise subordinate staff and coordinates the work of several Associate Job Opportunity
Specialists I who ensure that services are delivered in a timely manner in order to prevent
homelessness.
- Review and approves issuance and re-issuance of grants to enable families to pay appropriate
rents, to supplement aid to doubled up families or to overcome failure of 3rd party rent pledges.
- Review specific case and authorizes benefits as required.
- Act as liaison to the Rental Assistance Unit.
- Develop appropriate approach for anti-eviction/housing plans to suit the needs of the participant.
In addition, coordinate team efforts with Legal Aid and Housing Court staff.
- Monitor subordinates' activities by visiting Associate Job Opportunity Specialists I assigned Diversion
and Screening Teams to observe staff and assure that clients are being adequately serviced with
respect to housing and related needs.
- Monitor the workflow of JOS workers who handle the entire application process for all new applicants;
Family Assistance cases which have been closed for over sixty days; all Safety Net case reopens
which have been closed regardless of date; and one-shot deals.
- Manage a team of JOS workers who interview applicants and assess eligibility for immediate needs
grant (food and non-food); for eligibility for public assistance, food stamps and Medicaid; make
referrals to other services as needed.
- Ensure adequate planning, scheduling and monitoring of case management activities and will
conduct regular reviews of outcome reports, work list, audits and assess client feedback to ensure
the team is maintaining adequate levels of performance necessary to move participants toward
self-sufficiency.
- Assist with case consultation on individual cases and guidance on difficult cases in the case
planning process as necessary to ensure the appropriate approach is developed to suit the
participant's needs and achieve the best plan for the individual to progress to self-sufficiency.
- Conduct and attends regular and special meetings and conferences to study, discuss and interpret
policies and procedures.
- Oversee staff that interview and determine housing needs of tenants at risk for homelessness or
already homeless reporting to Job Centers. Develop ant-eviction/housing plan of intervention for
referred participants.
- Monitor conference activities and prepare regular reports on unit activities.
- Perform related task.
- May conduct fields' visits.
Qualifications
1. A baccalaureate degree from an accredited college; and eighteen months of full-time satisfactory experience working as a Job Opportunity Specialist; or
2. A four-year high school diploma or its educational equivalent, and six years of full-time satisfactory experience working directly with a New York City Job Center job opportunity program, providing employment planning/counseling services involving job development, skills assessment and employment placement. College credit from an accredited college may be substituted for this experience on the basis of 30 semester credits for one year of the work experience described above.
Additional Information
The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.
Job Description
Family Independence Administration provides temporary help to individuals and families with social service and economic needs to assist them in reaching self-sufficiency via essential and diverse programs/services, such as: temporary cash assistance, SNAP, childcare, eviction prevention services, adult protective services, job training, employment plans/support, domestic violence assistance, child support enforcement, etc.
Under direction of the Director of Housing Court Application Processing Team and with latitude for the exercise of independent action, coordinates the work of Associate Job Opportunity Specialists I Staff in the Housing Court Processing Team involved in determining eligibility for housing, assessment of social needs and prevention of homelessness and to ensure that services are adequately delivered to assist families in preventing homelessness for the purpose of moving participants and their households towards economic independence and self-sufficiency.
The Family Independence Administration (FIA) / Housing Court Processing Team is recruiting for one (1) Associate Job Opportunity Specialist II, to function as a Housing Court Applications Processor Team Leader, who will:
- Supervise subordinate staff and coordinates the work of several Associate Job Opportunity
Specialists I who ensure that services are delivered in a timely manner in order to prevent
homelessness.
- Review and approves issuance and re-issuance of grants to enable families to pay appropriate
rents, to supplement aid to doubled up families or to overcome failure of 3rd party rent pledges.
- Review specific case and authorizes benefits as required.
- Act as liaison to the Rental Assistance Unit.
- Develop appropriate approach for anti-eviction/housing plans to suit the needs of the participant.
In addition, coordinate team efforts with Legal Aid and Housing Court staff.
- Monitor subordinates' activities by visiting Associate Job Opportunity Specialists I assigned Diversion
and Screening Teams to observe staff and assure that clients are being adequately serviced with
respect to housing and related needs.
- Monitor the workflow of JOS workers who handle the entire application process for all new applicants;
Family Assistance cases which have been closed for over sixty days; all Safety Net case reopens
which have been closed regardless of date; and one-shot deals.
- Manage a team of JOS workers who interview applicants and assess eligibility for immediate needs
grant (food and non-food); for eligibility for public assistance, food stamps and Medicaid; make
referrals to other services as needed.
- Ensure adequate planning, scheduling and monitoring of case management activities and will
conduct regular reviews of outcome reports, work list, audits and assess client feedback to ensure
the team is maintaining adequate levels of performance necessary to move participants toward
self-sufficiency.
- Assist with case consultation on individual cases and guidance on difficult cases in the case
planning process as necessary to ensure the appropriate approach is developed to suit the
participant's needs and achieve the best plan for the individual to progress to self-sufficiency.
- Conduct and attends regular and special meetings and conferences to study, discuss and interpret
policies and procedures.
- Oversee staff that interview and determine housing needs of tenants at risk for homelessness or
already homeless reporting to Job Centers. Develop ant-eviction/housing plan of intervention for
referred participants.
- Monitor conference activities and prepare regular reports on unit activities.
- Perform related task.
- May conduct fields' visits.
Qualifications
1. A baccalaureate degree from an accredited college; and eighteen months of full-time satisfactory experience working as a Job Opportunity Specialist; or
2. A four-year high school diploma or its educational equivalent, and six years of full-time satisfactory experience working directly with a New York City Job Center job opportunity program, providing employment planning/counseling services involving job development, skills assessment and employment placement. College credit from an accredited college may be substituted for this experience on the basis of 30 semester credits for one year of the work experience described above.
Additional Information
The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.
