Housekeeping/Front Desk

**Job Summary:**
We are seeking a detail-oriented individual to join our team as a Housekeeping/Front Desk staff member. In this role, you will be responsible for maintaining cleanliness in the facility while also assisting with front desk duties such as checking in/out guests, answering phones, and providing excellent customer service.
**Qualifications:**

• High school diploma or equivalent
• Previous experience in housekeeping and/or customer service preferred
• Strong attention to detail
• Excellent communication skills
• Ability to work independently and as part of a team
• Willingness to learn and adapt to various tasks

**Responsibilities:**

• Clean and maintain guest rooms, common areas, and workspaces to ensure a safe and welcoming environment
• Assist with laundry duties, including washing, drying, folding, and distributing linens
• Stock and maintain cleaning supplies inventory
• Greet guests, check them in/out, and handle reservations
• Answer phone calls, emails, and inquiries in a professional and timely manner
• Provide information about the facility, amenities, and local attractions to guests
• Handle guest requests, complaints, and feedback with empathy and professionalism
• Collaborate with other staff members to ensure a seamless and pleasant experience for guests

**Physical Requirements:**

• Ability to stand, walk, and lift heavy objects for extended periods
• Willingness to work in a fast-paced environment and handle multiple tasks simultaneously
• Flexibility to work weekends, holidays, and evenings as needed

**Note:** This job description is intended to convey information essential to understanding the scope of the position and is not an exhaustive list of skills, efforts, duties, responsibilities, or working conditions associated with it.