Housekeeping

SUMMARY:

Responsible for thoroughly cleaning suites, replenishing guest amenities, linens, and other articles in suites in accordance with extended stay standards, cleaning and stocking Suite Attendant carts and linen/supply rooms.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Provide exceptional customer service to all hotel guests, making their stay as comfortable and accommodating as possible while achieving team and Brand goals.

• Perform quality assurance (QA) requirements for department.

• Rotate linen changing in accordance with extended stay schedule.

• Thoroughly clean assigned rooms, i.e., sweep, mop, vacuum, dust, clean commode, clean mirrors and windows, change linens, make beds, clean iron caddy and empty water from iron.

• Perform other general cleaning, i.e., vanity areas, coffee makers, etc.

• Maintain kitchen suite in accordance with extended stay standards.

• Check shower curtain for mildew, scum, and clean accordingly.

• Properly replace linen and guest amenities as needed.

• Clean and stock Suite Attendant carts and maintain in a presentable manner.

• Check for missing and/or damaged furniture, equipment, etc. and report it to the Head Housekeeper. Fill out and turn in work order to Head Housekeeper.

• Properly label lost and found articles and turn them in.

• Report maintenance problems in guest rooms immediately.

• Responsible for proper administration of key control for issued keys or keys left by guests in the suite.

• Maintain security for guests and property by keeping room doors locked at all times.

• Work in laundry area as necessary.

• Remain highly visible and be readily available for guests at all times.

• Take initiative to offer assistance or answer questions throughout the hotel.

• Willingness and ability to train new associates.

• Complete maintenance work orders and deliver to the supervisor in a timely manner.

• Thoroughly understand and implement the Brand service culture.

• Perform all shift checklist responsibilities.

• Support team members to ensure the team’s entire workload is completed daily

Job Types: Full-time, Part-time

Pay: Up to $15.00 per hour

Expected hours: 24 – 35 per week

Benefits:

• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• Day shift
• Every weekend
• Morning shift

Work Location: In person