Housekeeping Supervisor

Bestwern in Keene, N.H. is looking for a dedicated Housekeeping Supervisor.

Job Description:

* Assist the Housekeeping Supervisor. Cleans and supplies guest rooms and related areas in safe and efficient compliance with policies and procedures, brand standards, and federal, state and local regulations.

* Lead, train and supervise Room Attendants, Public Area Attendants and Housepersons on a floor or designated area to ensure all rooms and public areas meet established cleanliness and quality standards.

* Assess inventory of department supplies.

* Assign occupied and vacant rooms for cleaning and inspect guest rooms  Assist in tracking and execution of cleaning projects

* Complete work orders, as needed

* Communicate and coordinate with Engineering/ Property Operations to ensure efficient maintenance and repair of items related to guest rooms and public areas.

* Perform Room/Public Area Attendant and/or Houseperson duties, as needed

* Provide feedback for performance evaluations of Room/Public Area Attendants and Housepersons, as needed

* Respond to special guest requests in a timely, friendly and efficient manner

* Reports any deviations from policies, procedures, brand standards and regulations to management

* Review room assignments, priority room requests, keys and supplies from Housekeeping management.

* Assist housekeepers with portable refrigerators, roll-away beds, cribs etc. as needed.

* Complete daily checklists and review checklists for completion submitted by Room/Public Area Attendants and Housepersons at the end of each shift.

* Perform quality checks as necessary on the television, telephone, heating/air conditioning, irons and lights.

* Appropriate and proper use of cleaning equipment and supplies.

* Respond to and resolve housekeeping requests.

* Promptly reports emergencies, injuries, accidents, missing articles, damage, mechanical problems and safety hazards to management.

* On time and at work when scheduled and in proper uniform.

* Attend and conduct department meetings as scheduled.

* Consistent professional and positive attitude and actions when communicating with guests and associates.

* Report any incidents of guest dissatisfaction or unusual matters of significance to Leadership so that corrective action may be taken.

* Comply with policies and procedures. Practice safe work habits and comply with sanitary, safety, security and emergency procedures.

* Check with Leadership before leaving work area for any reason

* Any other tasks / duties as requested by management.

REQUIREMENTS:

Hours Required: The Company operates 24 hours a day and 7 days a week, so operational demands require variations in shift days, starting and ending times, and hours worked in a week.

Job Type: Full-time

Pay: $15.00 - $17.00 per hour

Expected hours: No more than 40 per week

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Shift:

• 10 hour shift
• 12 hour shift
• 8 hour shift
• Day shift
• Morning shift

Experience:

• Cleaning: 1 year (Required)

Ability to Relocate:

• Keene, NH 03431: Relocate before starting work (Required)

Work Location: In person