Housekeeping Supervisor

Job Overview

The Housekeeping Supervisor assists the General Manager in managing associates and ensuring the cleanliness and sanitation of the hotel, guest rooms, public areas, laundry and other assigned areas. Coordinates all functions of the Housekeeping and Laundry departments and ensures impeccable levels of cleanliness and upkeep. Must demonstrate excellent leadership, communication and team building skills with associates, peers and across departments.

Responsibilities

• Primary duties include; directing, interviewing, hiring, counseling, plan work schedules, assign work duties of Housekeeping associates.
• Lead pre-shift meetings communicates arrivals, departures, identifies VIP's, delegates room assignments and duties.
• Assist the GM in interviewing and selecting new Associates for hire
• Monitor the housekeeping staff and their productivity and efficiency for the purpose of recommending promotions or other changes in their status
• Supervise and inspect the cleaning of the guest rooms, public areas and back of the house; ensure compliance with accident/loss prevention programs, SOPs and health/sanitation standards and regulations to achieve a high level of cleanliness and guest satisfaction.
• Implement emergency training and procedures to ensure appropriate protection of the hotel's guests, staff and company assets.
• Issue assignments to staff reviewing special requests and areas of concentration to ensure a smooth flow of the housekeeping operation.
• Issue supplies/goods to staff at beginning of shift in order to control inventory and ensure proper supplies are available while controlling expenses.
• Respond to guest requests, concerns and problems to ensure guest satisfaction. Log items into the Lost and Found and answer inquiries to maintain controls and ensure guest satisfaction.
• Implement emergency training and procedures to ensure appropriate protection of the hotel, guest, staff and company assets.

Job Type: Full-time

Pay: $14.00 - $15.00 per hour

Benefits:

• Employee discount
• Paid time off

Shift:

• Day shift

Education:

• High school or equivalent (Preferred)

Experience:

• Cleaning: 3 years (Preferred)

Ability to Relocate:

• Flowood , Ms 39232: Relocate before starting work (Required)

Work Location: In person