Housekeeping Supervisor

The Housekeeping Supervisor will be responsible for leading, training, and supervising Room Attendants,

Utility, & Laundry Attendances, in the hotel’s continuing effort to deliver outstanding guest service. The

Housekeeping Supervisor must also be able to work any shift with no schedule limitations.

· Maintain high standards of personal appearance and grooming, which includes proper dress and correct nametag when working.

· Always comply with standards and regulations to encourage safe and efficient hotel operations.

· Lead, train and supervise Room Attendants, Utility, & Laundry Attendants on a floor or designated area to ensure all rooms and public areas met established cleanliness and quality standards.

· Ensures maximum safety and security at all times.

· Open the department and assign rooms per Hilton standards (OnQ)

· Inspect rooms cleaned by attendants to ensure all rooms are completed on time.

· Assess inventory of daily rooms, assign for cleaning, and inspect rooms.

· Verify and report status and/or discrepancies of rooms.

· Communicate and coordinate with Property Operations/Engineering to ensure efficient maintenance and repair of items related to guest rooms and public areas, as needed.

Responsibilities cont’d:

· Monitor reports, work schedules, lost and found items, etc., as needed.

· Assist in performance evaluations of Housekeeping Team Members, as needed.

· Perform Room Attendance, Utility, and/or Laundry Attendant duties as needed.

· Fulfill other duties as assigned and directed by the Housekeeping Manager.

· Respond to special guest requests in a timely, friendly, and efficient manner.

· Serve as a department Manager in absences of Director of Housekeeping.

· Be a team player and leader.

· Be familiar with all brand specific programs and the procedures for each. Ensure that team members are knowledgeable in understanding and implementing the programs.

· Be knowledgeable about the accident prevention program, including safety committee, education/enforcement, and communication of safety issues through department meetings.

· Be able to effectively investigate, report and follow-up on employee and guest accidents.

· Effectively manage emergency situations i.e. fire, bomb threat, inclement weather, robbery, guest illness and /or accident.

· Perform all duties as requested by management.

Attend/conduct all training/meetings as required by management

Job Type: Full-time

Pay: $23.00 - $25.00 per hour

Benefits:

• Health insurance
• Paid time off

Shift:

• 8 hour shift
• Day shift
• Evening shift
• Morning shift
• Rotating shift

Experience:

• Supervising: 1 year (Required)

Ability to Relocate:

• Las Vegas, NV 89119: Relocate before starting work (Required)

Work Location: In person