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Form of work
SalaryPeople want to work with a person, not a company. PCH is a community of people; associates, guests and ownerships. It is a relationship, built upon common purpose and values. It’s more than a job, a guest experience, or a business investment. Together, we are making a difference in people’s lives. ~Tony Davis, President
Detailed Job Summary
- Ensure the completion of general cleans according to brand standards, maintaining a high level of cleanliness and presentation throughout the property.
- Carefully wash and distribute clean glasses and coffee mugs to closets, ensuring well-stocked and organized supplies for guest rooms.
- Efficiently deliver clean linen to Housekeepers, collect soiled linen for laundry, and ensure a seamless flow of linens for guest rooms and laundering through organized linen management.
- Thoroughly clean vents, walls, and carpet edges, ensuring a fresh and hygienic atmosphere throughout the property.
- Regularly collect and remove amenity baskets, empty chemical bottles, and requested items from guest rooms, contributing to a seamless guest experience.
- Maintain adequate par levels of linen in floor linen rooms, organizing and restocking as needed to support smooth housekeeping operations.
- Prepare cots and other amenities for the next guest's use, ensuring their prompt availability and proper presentation.
- Uphold cleanliness in vending areas, hallways, and corridors, creating a welcoming and pleasant environment for guests.
- Adhere to the maintenance schedule for housekeeping power equipment, ensuring their efficient operation and promptly reporting any issues.
- Regularly empty Housekeepers' trash, maintaining cleanliness and hygiene in guest rooms and public areas.
- Prioritize and promptly deliver special guest requests to provide exceptional service and enhance guest satisfaction.
- Conduct daily cleaning of lobby windows, guest hallways, and floors, creating a welcoming and clean environment for guests.
Our Benefits Include:
Comprehensive Health Insurance – Medical, Dental, Vision, as well as Voluntary Benefits including Short Term/Long Term Disability and Supplemental Life Insurance
401K with Company Match
Employer Paid Life Insurance
Complimentary Employee Assistance Program
Paid Time Off to include Vacation, Personal, Sick, & Holidays
Discounted Hotel, Spa, Golf, Retail, and Food & Beverage
Tuition Reimbursement Program
PCH University & Professional Development Series
Associate Referral Program
Our Culture:
Our team embodies service that spans beyond typical hospitality. Both warm and authentic, we are a team committed to excellence. Our benchmark is our genuine care for others. For this reason, we love coming to work to create new experiences every day. The secret sauce to our successful recipe: Put people first.
We celebrate our places. We encourage independent thinkers who fill their workspaces and properties with joy. PCH Hotels & Resorts creates experiences, connections and traditions through generations of storytellers.
PCH Hotels & Resorts brings the heart and soul to hospitality. Our core values are the foundation of everything we do!
You belong here. Join the PCH Hotels & Resorts family, where we put people first.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)
