Housekeeping Room Inspector

If you love saying YES and enjoy engaging with the community by leading with ART 21c is the perfect place for you. The starting wage for this position is $18 per hour.

Title: Room Inspector

Reports To: Executive Housekeeper

General Purpose: The Room Inspector examines rooms prior to guests arriving and conducts inspections upon their departure to assess if any damages have occurred. She/he is also responsible for measuring the quality of work of the housekeeping staff in all areas of the property.

Specific Responsibilities:

• Inspects the cleanliness of guest rooms, turndown service, public areas, and back of the house.
• Ensures compliance with accident/loss prevention programs, SOP's, health/sanitation standards and regulations to achieve a high level of cleanliness and guest satisfaction.
• Issues assignments to housekeeping staff.
• Issues supplies/goods to staff at beginning of shift.
• Responds to guest requests, concerns and problems to ensure guest satisfaction.
• Turns lost and found items into the Housekeeping Supervisor.
• Assists the Executive Housekeeper with implementing emergency training procedures to ensure appropriate protection of the hotel, guest, staff and company assets.
• Works with housekeepers and Front Desk to resolve guest problems.
• Interacts with employees and guests on a daily basis.

Qualifications:

• Excellent observation skills with a demonstrated attention to detail; ability to view small defects
• A strong working knowledge of housekeeping and hotel services, policies, and operations.
• Able to clearly communicate information to management and guests
• Positive attitude and demonstrates enthusiasm for all things 21c
• Must pass a background check.

Education/Formal Training

• High school education or equivalent experience.

Experience:

• One to two years' experience in a similar or related position with this company or other organizations

Physical Requirements

• Bending and squatting on a regular basis.
• Lifting 25lbs multiple times a day.

21c Museum Hotels is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, and other legally protected characteristic. The EEO is the Law poster is available here: http://www1.eeoc.gov/employers/poster.cfm