Housekeeping Manager

What’s the job? As Executive Housekeeper, you’ll keep all aspects of housekeeping and laundry running smoothly - and ensure high standards are met to deliver memorable and unique guest experiences.

Your day-to-day

Guest experience

· Make sure the quality of housekeeping and laundry services is always superb - we have standards - but it’s down to you to make rooms special and memorable for guests

· Schedule routine inspections of all guest rooms and public areas to ensure furnishings, rooms, equipment, linens, public restrooms, lobby, etc. are clean and in good repair to meet guest satisfaction

· Carry out special requests from guests, VIPs, repeat visitors and club members

· Help guests with their questions and complaints to achieve complete guest satisfaction

People

· Direct daily activities, plan and assign work ensuring you always have the right staffing numbers

· Develop your team and improve their performance through coaching and feedback, and create performance and development goals for colleagues - recognize good performance

· Educate and train all team members in compliance with federal, state and local laws and safety regulations.

· Ensure colleagues are properly trained and have the tools and equipment to carry out job duties

· May assist with deep cleaning projects and/or assist housekeeping staff during high volume periods

Financial

· Maintain proper inventory levels managing cost per room for supplies and labor Carry out the special requests from guests, VIPs, repeat visitors and club members.

Responsible business

· Maintain and order supplies and equipment whilst minimizing waste and maintaining “green” initiatives (example: container recycling, and cleaning agents)

· Reunite items with owners - and log any lost and found property

· Perform other duties as assigned. May also serve as manager on duty

Job Type: Full-time

Pay: $27,000.00 - $35,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 10 hour shift
• 12 hour shift
• 8 hour shift

People with a criminal record are encouraged to apply

Work Location: In person