THE LODGE AT GULF STATE PARK

One of the most unique destinations on the Alabama Gulf Coast, The Lodge is located inside the 6,150-acre Gulf State Park. A Hilton Hotel that consists of sustainable tourism that connects guests with the outdoors on another level through our conservation efforts to restore and maintain the beauty of this property. Click here for more information.

THE ROLE

Position: Housekeeping Manager

Reports To: Director of Housekeeping

COMPANY OVERVIEW:

Valor Hospitality is a leading hotel management company that is a trend setter in the hospitality market. The company is recognized by owners, investors, developers, and guests as an innovative partner to drive revenue and increase profits.

We believe that the highest form of compliment is respect for each associate, both as an individual and as a valued part of our organization. We will do our best to encourage communication, and we will listen with an open mind to new ideas. Furthermore, we are dedicated to implementing those ideas, which will result in a higher level of productivity and professionalism. In addition, we are committed to you, and your career advancement and we will provide you the opportunity to be successful.

POSITION PROFILE:

Manage the operations of the housekeeping staff promoting a safe environment and quality service to achieve maximum guest satisfaction, protection of assets and minimal expenses.

ESSENTIAL JOB FUNCTION:

• Manage the housekeeping staff; providing open communications, training, coach, and counsel and provide performance feedback to ensure maximum efficiency.
• Exhibit a positive and involved team attitude to all hotel departments and maintain open communications with all guests, vendors, and staff members for the best overall performance of the hotel. to achieve a high level of
• Issue assignments to staff reviewing special requests and areas of concentration to ensure a smooth flow of the housekeeping operation.
• Issue supplies/goods to staff at beginning of shift in order to control inventory and ensure proper supplies are available while controlling expenses.
• Investigate, resolve, respond to guest needs, inquiries, comments and/or problems to ensure a quality experience and enhance future sales prospects.
• Achieve activity goals as established by management and complete all reports and assignments in an accurate and timely fashion.
• Perform special projects and other responsibilities as assigned. Participate in hotel committees and task force assignments.
• Perform all other duties as assigned.

DESIRED SKILLS AND QUALIFICATIONS:

Education: High school diploma or equivalent experience.

Experience: One to two years of employment in a related position with this company or other organization(s).

Skills and Abilities: Requires working knowledge of Housekeeping and the hotel's services, policies and operations. Working knowledge is generally learned on-the-job. Communicate information and hotel services to management, staff and guests.

BENEFITS PACKAGE

• Competitive Salary

• Daily Pay!

• Team Member Hotel Discount Program

• Uniforms Provided for most positions

• Benefits - Health, Dental, Vision, Life Insurance, and other supplemental options

• Paid PTO beginning after ninety (90) days of employment

• 401k with employer match

• Team Member Awards and Recognition programs throughout the year

• Food and Beverage Discounts

• Tuition Reimbursement

Please visit http://www.valorhospitality.com to learn more about our existing hotels, other exciting job opportunities and our company.