Position Description
Position Title: Housekeeping Manager
Reports To: General Manager
Housekeeping Manager job summary
We’re looking for a professional, experienced Housekeeping Manager to perform impeccable housekeeping services and provide our guests with a safe and clean environment for an exceptional stay with us. You’ll lead the housekeeping team, ensure team members comply with high standards of cleanliness and sanitation protocol, and oversee the housekeeping department budget. Experience in a supervisory role overseeing housekeeping staff or a similar role is required. If you have excellent communication skills and leadership experience, we highly encourage you to apply.
Location
625 Betty Spring Road Gardner, MA 01473
Housekeeping Manager responsibilities
- Monitor all the daily operations of the housekeeping department, including the cleanliness of all guest rooms and public areas daily
- Lead, hire, and train hotel housekeeping staff to adhere to our high standards of cleanliness and customer satisfaction
- Oversee the housekeeping department budget, take inventory, and ensure there is a stock of adequate cleaning supplies
- Document areas cleaned by room attendants and report any issues such as room damage or maintenance requests to the front office
- Ensure all cleaning equipment is in proper working condition and make arrangements for repairs as needed
Housekeeping Manager qualifications
- A High school diploma or GED is required
- 3+ years of supervisory experience in housekeeping management as an executive housekeeper, housekeeping director, or other similar position
- At least 2+ years experience in hospitality or guest services
- Extensive knowledge of environmental services (EVS) and Safety Data Sheets (SDS), including detailed cleaning processes and a wide range of cleaning supplies and equipment
- Applicants should be excellent leaders, detail-oriented, and demonstrate a commitment to customer service
Job Type: Full-time
Pay: From $20.00 per hour
Expected hours: 35 – 45 per week
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Health insurance
Shift:
- Day shift
- Morning shift
Ability to Commute:
- Gardner, MA 01440 (Required)
Work Location: In person