Discover the best of Denver at Hotel Clio, Cherry Creek’s Muse. Providing a connected, inspiring, and
Why Us? At Sage Hospitality Group, we look for innovative leaders, with an eye for disruption. Never
Sage Hospitality Group was founded on a spirt of bold individuality. By going our own way, we have created
- Primary duties include; directing, interviewing, hiring, counseling, plan work schedules, assign work duties of Housekeeping associates.
- Lead pre-shift meetings communicates arrivals, departures, identifies VIP’s, delegates room assignments and duties.
- Assist the Executive Housekeeper in interviewing and selecting new Associates for hire
- Monitor the housekeeping staff and their productivity and efficiency for the purpose of recommending promotions or other changes in their status
- Assist the Executive Housekeeper in the handling of employee complaints and grievances and disciplining them up to termination when necessary
- Determine the type of materials, supplies, and tools to be used or merchandise to be bought, stocked and sold.
- Supervise and inspect the cleaning of the guest rooms, turndown service, public areas and back of the house; ensure compliance with accident/loss prevention programs, SOPs and health/sanitation standards and regulations to achieve a high level of cleanliness and guest satisfaction.
- Implement emergency training and procedures to ensure appropriate protection of the hotel's guests, staff and company assets.
- Issue assignments to staff reviewing special requests and areas of concentration to ensure a smooth flow of the housekeeping operation.
- Issue supplies/goods to staff at beginning of shift in order to control inventory and ensure proper supplies are available while controlling expenses.
- Respond to guest requests, concerns and problems to ensure guest satisfaction. Log items into the Lost and Found and answer inquiries to maintain controls and ensure guest satisfaction.
- Implement emergency training and procedures to ensure appropriate protection of the hotel, guest, staff and company assets.
Experience
Knowledge/Skills
- Self-starting personality with an even disposition.
- Ability to meet standards of appearance.
- Can communicate well with guests.
- Pushing vacuum entire length of hallway, carrying supplies from department to assigned floor, carrying dirty linen to laundry shoot, removing room service trays and carrying dirty dishes to service area.
- Bending/kneeling -dusting requires bending and kneeling to reach all areas. Room service trays are placed on floor for pick up. Bending would be required to retrieve dirty dishes.
- Ability to communicate with guests, housekeepers/main linen room attendant, supervisor.
- Ability to assess required reaction to meet standards.
- Mobility -movement to reach all areas of responsibility to include: shelves, windows, ledges, pipes, under and around furniture.
- Continuous standing -continuously standing and/or walking to accomplish all that is required for position.
- Climbing stairs -approximately 40 steps 15% of 40 hour week.
- No driving required.
- Health savings and flexible spending accounts
- Basic Life and AD&D insurance
- Paid time off for vacation, sick time, and holidays
- Eligible to participate in the Company’s 401(k) program with employer matching
- Employee Assistance Program
- Tuition Reimbursement
- Great discounts on Hotels, Restaurants, and much more.
- Complimentary Parking
- Bonus plan eligible
- Cell Phone Reimbursement Plan
- Eligible to participate in the Employee Referral Bonus Program.