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SalaryAbout Us: At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships. Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers. Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences. Check out this video for more information on our great company! Location Description: Costa d'Este Beach Resort & Spa is a luxury resort located in Vero Beach, Florida. The resort's rooms and suites are spacious and luxuriously appointed, with many offering stunning views of the ocean or the pool. Costa d'Este Beach Resort & Spa is the perfect place to relax and rejuvenate on Florida's beautiful Treasure Coast. The resort's stunning location, luxurious accommodations, and endless amenities make it a popular destination for couples, families, and groups of friends. Overview:
To inspect guestrooms for all RA assigned on a daily basis including VIP rooms. To assist new Room Attendants on cleaning techniques and standards.
Qualifications:
The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities.
QUALIFICATION STANDARDS
We're looking for a qualified, motivated Housekeeping Inspector.
The Housekeeping Inspector will supervise, direct, assist, and assure the completion of housekeeping tasks assigned to Room Attendants and Housepersons in guest rooms and corridors to maintain Costa d' Este Beach Resort & Spa's high standards of cleanliness.
To inspect guestrooms for all RA assigned on a daily basis including VIP rooms. To assist new Room Attendants on cleaning techniques and standards.
Inspect assigned quota of rooms daily according to standards.- Insure standards of cleanliness and productivity are being met at all times.
- Perform scored inspections according to standards
- Provide one on one coaching to room attendant not meeting the standards including sending - Room Attendant back to rooms
- Communicate with Supervisor on training needs according to inspections and participate in pre-shift training.
- Inspect linen closets & housekeeping carts and report to Supervisor
- Report needs of supplies to Supervisor
- Offers assistance to guests in a courteous manner.
- Reports all maintenance problems in hotel system.
- Records lost and found items in hotel system & delivers to the Front Desk.
- Trains new Room Attendants on room cleaning techniques and property standards.
- Perform Room Attendant duties when business level requires it.
- Prioritize Room Attendant cleaning schedule according to needs of Front Office
- Updates room status with the proper code through the telephone in each room.
- Respond to HK Radio request as needed.
- Coordinate Houseperson duties to ensure that needs of Room Attendant are being met.
- Work with Supervisor to ensure all rooms are ready for Front Desk for check-ins
- Prepare any end of day reports for supervisors
Qualifications:
SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY
The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities.
- Ability to lift, reach, bend, stoop, stand and walk continuously, climb stairs, and push or pull heavy equipment.
- Ability to read, write and communicate in English in order to complete forms such as a room status report and meet guest needs/requests.
- Ability to provide clear direction, instruction and guidance to subordinates.
- Ability to organize and prioritize work, and meet deadlines.
- Ability to exercise judgement and implement control over the performance of subordinates.
QUALIFICATION STANDARDS
Education:
Any combination of education and experience that provides the required knowledge, skills, and abilities. High School education preferred.
Experience:
Minimum six months supervisory experience or one year of comparable Housekeeping experience acceptable.
Licenses or certificates:
None.
Grooming:
All employees must maintain a neat, clean and well groomed appearance (specific standards available).
Other:
Knowledge of other languages desirable.
Note: The hotel functions seven (7) days a week and twenty-four (24) hours per day. All employees, both management and hourly, must realize this fact and be aware that at times it may be necessary to move an employee from their accustomed shift as business demands.
Compensation Range: The compensation for this position is $16.00/Hr. - $17.00/Hr. based on qualifications and experience.
