Housekeeping & Inspection Attendant

Do you have a keen eye for detail? Are you process-driven and a problem-solver?

We are looking for a motivated houseman/housekeeping attendant to join our rapidly growing team! The ideal candidate will be an energetic and friendly individual with aspirations to become an inspector or housekeeping supervisor. Your daily tasks will be to support the Inspection team and satisfy guest requests as needed. You will play a key role in our success by going above and beyond guest expectations to achieve that “wow” factor. If you are enthusiastic, reliable, and take pride in a job well done, apply today!

$16 - $18 hourly

• Provide housekeeping support to our team of inspectors across our portfolio of properties
• Assist inspectors with pre-arrival and departure inspections, conducting inspections directly on an as-needed basis
• Conduct refresh cleans
• Work with dispatch to ensure any/all outstanding inspection items from the day prior are addressed prior to assisting with the current day’s tickets
• Ensure all auxiliary item requests are satisfied, inclusive of the ordering, delivery, and removal of cribs, refrigerators, extra linens, towels, etc.
• Assists in maintaining Villatel's back-of-house (Housekeeping and Inspection areas only)
• Perform auxiliary housekeeping tasks and light maintenance-related tasks as needed
• Ensures proper use of inventory and supplies, making notes to supervisor/manager when supplies are low and/or missing
• Reports any missing, damaged, or maintenance issues in homes immediately, following established processes
• Communicate any guest issues and feedback to the management team to ensure appropriate actions are taken
• Complies with and ensures compliance with security procedures
• Works extra shifts and hours as required
• Assists in other departments as needed

• 2+ years’ experience in housekeeping
• Build and maintain an exceptional knowledge of our brand and respective guidelines/standards
• High school diploma/GED or equivalent
• Have a flexible schedule, able to work weekends and evening shifts (until 9 PM)
• Excellent work ethic, communication skills, time management skills, and attention to detail
• Previous experience working with work-order software is a plus
• Must be able to climb steps, bend, crouch, walk stand for long periods of time, kneel, etc.
• Have a valid driver’s license

Why work at Villatel? We love, love, love vacations. For ourselves, sure (don’t get too excited). But more importantly, for the tens of thousands of guests that visit us each year looking to have the most incredible experiences of their lives. Our mission? Exceed their expectations every single time—by offering vacation rentals and a level of service that are consistently luxurious, reliable, and financially attainable.

As the first-ever “flag” hospitality brand in the vacation rental sector, we simultaneously design, maintain, and service every home we put on the market. So, unlike the average vacation rental platform, we don’t just hope our homes and guest experiences are up to snuff. We actively make them as incredible as we can—by owning every step of the process.