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Form of workSummary: A Housekeeping Unit Cleaner is primarily responsible for maintaining clean and attractive rental units, hallways, and public areas of multi-unit properties. Team member is expected to follow all cleaning and safety procedures, replacing linens and replenishing Guest Unit supplies. The ideal candidate for these positions is EXTREMELY detail-oriented and must have a heightened awareness and attention to detail. Reliability is of the utmost importance.
Essential Duties and Responsibilities:
- Self-starting personality with an even disposition to effectively communicate with guests, team members and community.
- Be familiar with and adhere to Legacy Ventures Service standards as outlined in the Blueprint and other policies / rules of conduct, to include personal appearance / grooming, attendance and safe / efficient operations.
- Comply at all times with company and brand standards to ensure safe and efficient hotel operations.
- Thoroughly clean and restock the required number of Guest Units per shift.
- Complete all pre-cleaning duties, including but not limited to, guest supplies, cleaning supplies, and linen for housekeeping cart set-up.
- Remove all trash and dirty linen from guest rooms.
- Keep all hallways, public areas and closets clean, neat and vacuumed.
- Prepare housekeeping cleaning cart for next day's use.
- Clean Guest Unit with the door closed always unless requested to do otherwise by the guest.
- Report all missing items from room (i.e., irons/boards, hair dryers, etc.) to Housekeeping Supervisor/Manager.
- Report any maintenance repairs immediately to Housekeeping Supervisor/Manager.
- Handle items for “Lost and Found” according to the standards.
- Follow all procedures as outlined by the Manager.
- Perform any other job related duties as assigned.
Qualification Requirements: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Must have a flexible schedule and ability to work days, evenings or nights any day of the week, including weekends and holidays.
- Must have exceptional customer service skills
- Demonstrated ability to perform multiple tasks in a busy environment and remain flexible
- Ability to work well in a team environment
- Must have a self-starting personality with an even disposition to effectively communicate with guests and staff.
- Possess excellent written, verbal, and organizational skills. Computer literacy and financial management a must.
Education and/or Experience: High school diploma or general education degree (GED) preferred; or six to twelve months related experience and/or training; or equivalent combination of education and experience.
