Housekeeping Attendant

BASIC PURPOSE: Cleaning of guest rooms and public spaces, all while promoting a safe working environment and quality service to achieve maximum guest satisfaction, protection of assets and minimal expenses.

JOB EXPECTATIONS AND REQUIREMENTS:

• Clean guest rooms in accordance with SUN policies and procedures
• Clean proper number of guest rooms within allotted time frame
• Provide Turndown service if/when required or requested
• Clean public areas and back of the house areas as required/requested
• Ensure compliance with accident/loss prevention programs
• Adhere to LSOPs and SOPs and health/sanitation standards and regulations to achieve a high level of cleanliness and guest satisfaction.
• Organize supplies/goods/carts at beginning of shift in order to control inventory and ensure proper supplies are available during your shift.
• Respond to guest requests, concerns and problems to ensure guest satisfaction.
• Log items into the Lost and Found and answer inquires to maintain controls and ensure guest satisfaction.
• Participate in and adhere to emergency training and procedures to ensure appropriate protection of the hotel, guests, staff and company assets.
• Assist other staff in the performance of duties such as trash removal, exterior trash pick-up, providing support and assistance in other departments, and any other task or special project requested of a supervisor.

KNOWLEDGE AND SKILLS:

Education: High school education or equivalent experience

Experience: Experience in the hospitality housekeeping field preferred by not necessarily required.

Skills and Abilities:

• Ability to physically perform the tasks required of this position (listed above)
• Ability to communicate with supervisors, coworkers and guests
• Ability to follow direction and work independently

Hours Required: Eight hour shift typical but not guaranteed; scheduled days and times may vary based on need. Holidays and Weekends may be required.

ENVIRONMENT

Physical Job Requirements =================================================================

Lifting/Pushing/Pulling/Carrying

• Lifting up to 25 lbs. of linen, supplies, furniture
• Pushing up to 35 lbs. pushing housekeeping cart and vacuum cleaner
• Carrying up to 15 lbs. of supplies

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Bending/Kneeling

• Bending- picking up supplies, cleaning guest rooms, turndown service, trash removal
• Kneeling- as required.

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Mobility:

• Continuous movement throughout hotel for entire shift

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Continuous Standing:

• Continuous standing expected throughout shift

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Climbing Stairs:

• May be required

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Job Types: Full-time, Part-time

Pay: $13.00 - $14.50 per hour

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Shift:

• 10 hour shift
• 8 hour shift
• Night shift

Education:

• High school or equivalent (Preferred)

Experience:

• Cleaning Experience: 1 year (Preferred)
• Hotel Experience: 1 year (Preferred)

Work Location: In person