Company

Residence InnSee more

addressAddressSpringfield, IL
type Form of workPart-time | Full-time
salary Salary$14 - $15 an hour

Job description

  • Provide exceptional customer service to all hotel guests, making their stay as comfortable and accommodating as possible while achieving team and Brand goals.
  • Perform quality assurance (QA) requirements for department.
  • Rotate linen changing in accordance with extended stay schedule.
  • Thoroughly clean assigned rooms, i.e., sweep, mop, vacuum, dust, clean commode, clean mirrors and windows, change linens, make beds, clean iron caddy and empty water from iron.
  • Perform other general cleaning, i.e., vanity areas, coffee makers, etc.
  • Maintain kitchen suite in accordance with extended stay standards.
  • Check shower curtain for mildew, scum, and clean accordingly.
  • Properly replace linen and guest amenities as needed.
  • Clean and stock Suite Attendant carts and maintain in a presentable manner.
  • Check for missing and/or damaged furniture, equipment, etc. and report it to the Head Housekeeper. Fill out and turn in work order to Head Housekeeper.
  • Properly label lost and found articles and turn them in.
  • Report maintenance problems in guest rooms immediately.
  • Responsible for proper administration of key control for issued keys or keys left by guests in the suite.
  • Maintain security for guests and property by keeping room doors locked at all times.
  • Work in laundry area as necessary.
  • Remain highly visible and be readily available for guests at all times.
  • Take initiative to offer assistance or answer questions throughout the hotel.
  • Willingness and ability to train new associates.
  • Complete maintenance work orders and deliver to the supervisor in a timely manner.
  • Thoroughly understand and implement the Brand service culture.
  • Perform all shift checklist responsibilities.
  • Support team members to ensure the team’s entire workload is completed daily.
  • Perform other duties as required.

Job Types: Full-time, Part-time

Pay: $14.00 - $15.00 per hour

Expected hours: 25 – 40 per week

Benefits:

  • 401(k)
  • Dental insurance
  • Employee discount
  • Flexible schedule
  • Health insurance
  • Paid time off
  • Vision insurance

Shift:

  • Day shift
  • Morning shift

Work Location: In person

Benefits

Health insurance, Dental insurance, 401(k), Paid time off, Vision insurance, Employee discount, Flexible schedule
Refer code: 9413482. Residence Inn - The previous day - 2024-06-28 05:30

Residence Inn

Springfield, IL

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