Housekeeper

Department: Housekeeping      

Job Status: Full time seasonal

FLSA Status: Non-Exempt          

Reports To: Lodge and Housekeeper Supervisors

Job Type: Temporary/Seasonal

Positions Supervised: None

Work Schedule:               

Must be able to work weekends, holidays and multiple shifts including split shifts based on business needs.              

POSITION SUMMARY

Represents Ticaboo Resort with assistance, information and a hospitable attitude. While consistently maintaining a high standard of cleanliness with strong attention to sanitation in guestrooms and surrounding areas.

Perform cleaning duties, such as cleaning floors, cleaning bathrooms, making beds, dusting, washing windows, vacuuming, etc. Keep hallways and closets in clean and orderly condition and well stocked with necessary supplies. Off season (Nov-May) duties may also include moving furniture and painting.

ESSENTIAL FUNCTIONS

Reasonable Accommodations Statement

To accomplish this job successfully, an individual must be able to perform, with or without reasonable accommodation, each essential function satisfactorily.

Essential Functions Statement(s)

• Report to Front Desk all lost and found items found in guest rooms and other locations. Make sure items are logged.
• Thoroughly clean all rooms and restrooms, including changing bedding, dusting, vacuuming, cleaning under the bed, under and behind furniture, window sills, shower curtains, toilet bowl, dishes, lamp fixtures, gather and emptying the trash. Make sure all sanitation guidelines are met.
• Clean all building floors by sweeping, mopping, scrubbing, or vacuuming.
• Clean windows, glass partitions, or mirrors, using soapy water or other cleaners, sponges, or squeegees.
• Dust walls, machines, and equipment
• Steam clean or shampoo guest room carpets if needed.
• Follow procedures for the use of chemical cleaners and power equipment to prevent damage to floors and fixtures.
• Notify manager concerning the need for major repairs.
• Deliver items to guest rooms and assist Guest as needed.
• Stock supplies in housekeeping closet such as coffee, shampoo, toilet paper, linens, etc.
• Maintain cleanliness of closet by removing empty boxes and trash. Keep floor clean and shelves organized.
• Laundry duties including laundering and folding of linens
• Must be capable of completing a minimum of 12 rooms per 8-hour shift.
• Maintain a daily check in and stay over report. Check out and in assigned keys on a daily basis. Ensure all work areas are neat, clean and organized.
• All other duties assigned by Managers and Supervisors.

POSITION QUALIFICATIONS

Competency Statement(s)

• Organized - Possessing the trait of being organized or following a systematic method of performing a task.
• Adaptability - Ability to adapt to change in the workplace.
• Self-Motivated - Ability to be internally inspired to perform a task to the best of one’s ability using his or her own drive or initiative.
• Active Listening - Ability to actively attend to, convey, and understand the comments and questions of others.
• Honesty / Integrity - Ability to be truthful and be credible in the workplace.
• Time Management - Ability to utilize the available time to organize and complete work within given deadlines.
• Safety Awareness - Ability to identify and correct conditions that affect employee safety.
• Responsible - Ability to be held accountable or answerable for one’s conduct.
• Communication, Oral - Ability to communicate effectively with others using the spoken word.
• Detail Oriented - Ability to pay attention to the minute details of a project or task.
• Customer Oriented - Ability to take care of the customers’ needs while following company procedures.
• Working Under Pressure - Ability to complete assigned tasks under stressful situations.
• Patience - Ability to act calmly under stress and strain
• Tolerance - Ability to work successfully with a variety of people
• Team Builder - Ability to convince the department staff or group of people to work toward a goal.
• Reliability - The trait of being dependable and trustworthy.
• Energetic - Ability to work at a sustained pace and produce quality work.
• Accountability - Ability to accept responsibility and account for his/her actions.

SKILLS & ABILITIES

Education: Less than high school education

Experience: No prior experience necessary

PHYSICAL DEMANDS

N (Not Applicable): Activity is not applicable to this position

O (Occasionally): Position requires this activity up to 33% of the time (0 - 2.5+ hrs/day) 

F (Frequently): Position requires this activity from 33% - 66% of the time (2.5 - 5.5+ hrs/day)

C (Constantly): Position requires this activity more than 66% of the time (5.5+ hrs/day)

Physical Demands

• Stand - C
• Walk - C
• Sit - N
• Manually Manipulate - F
• Reach Outward - F
• Reach Above Shoulder - F
• Climb - F
• Crawl - O
• Squat or Kneel - F
• Bend - F
• Grasp - F
• Speak - F

Lift/Carry

• 10 lbs or less - F
• 11-20 lbs - F
• 21-50 lbs - F
• 51-100 lbs - O
• Over 100 lbs - O

Push/Pull

• 12 lbs or less - F
• 13-25 lbs - F
• 26-40 lbs - F
• 41-100 lbs - O

Other Physical Requirements

• Vision (Near, Distance, Color, Depth)
• Sense of Sound - Radio and Telephone Communications
• Sense of Smell
• Sense of Touch 
• Ability to wear Personal Protective Equipment (PPE) - OSHA Required Items
• Sense of Balance

WORK ENVIRONMENT

Will vary depending on section assignment and current weather conditions. Weather conditions may include, but not limited to snow, rain, sleet, hail, wind, sun, shade, cool, warm.

The company has reviewed this job description to ensure that essential functions and basic duties have been included. It is intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. This document does not represent a contract of employment, and the company reserves the right to change this job description and/or assign tasks for the employee to perform, as the company may deem appropriate.