Hotel Sales Director

The Director of Sales is responsible for the planning, development, execution, and overall management of sales & catering programs consistent with, and supportive of the property’s overall business objectives for both core and outer markets.

ESSENTIAL JOB FUNCTIONS

• Maintain complete knowledge of and comply with all departmental policies/service procedures/standards.
• Maintain complete knowledge of correct maintenance and use of equipment. Use equipment only as intended.
• Anticipate guests’ needs, respond promptly, and acknowledge all guests, however busy and whatever time of day.
• Maintain positive guest relations at all times.
• Be familiar with all hotel services/features and local attractions/activities/promotions to respond to guest inquiries accurately.
• Resolve guest complaints, ensuring guest satisfaction.
• Direct and coordinate company sales and marketing functions.
• Develop and coordinate sales selling cycle and methodology.
• Direct and oversee the company marketing function to identify and develop new customers for products and services.
• Research and develop strategies and plans which identify marketing opportunities, direct marketing and new project development.
• Analyze and evaluate the effectiveness of sales, methods, costs, and results. Develop and manage sales and marketing budgets, and oversee the development and management of internal operating budgets.
• Plan and coordinate public affairs, and communications efforts, to include public relations and community outreach.
• Directly manage major and critical developing client accounts, and coordinate the management of all other accounts.
• Participate in the development of new project proposals.
• Establish and implement short- and long-range goals, objectives, policies, and operating procedures.
• Supervise the planning and development of company marketing and communications materials.
• Represent the company at various community and/or business meetings to promote the company.
• Supervise the preparation, issuance, and delivery of sales materials, exhibits, and promotion programs.
• Promote positive relations with partners, vendors, and distributors.
• Recommend and administer policies and procedures to enhance operations.
• Establish and implement short- and long-range departmental goals, objectives, policies, and operating procedures.
• Serve on planning and policy-making committees.
• Knowledge of structuring sales quota goals and revenue expectations.
• Experience in planning marketing strategies, advertising campaigns, and successful public relations efforts.
• Professional written and verbal communication and interpersonal skills.
• Ability to motivate teams to produce quality materials within tight timeframes and simultaneously manage several projects.
• Ability to participate in and facilitate group meetings.
• Comply with corporate mandates established by the Company.
• Attend and participate in the training and meetings that are considered for the improvement and performance of their functions, those required by the brand and those of compliance by law.
• Comply with the hotel's recycling program.
• In conjunction with the Director of F&B, create, establish and execute special themed events whose objective is to maximize income, add value to the experience of our guests and visitors.
• Carry out the role of MOD according to itinerary.

Job Type: Full-time

Salary: $60,000.00 - $70,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Health insurance
• Life insurance
• Vision insurance

Schedule:

• 8 hour shift

Ability to Relocate:

• Carolina, PR 00979: Relocate before starting work (Required)

Willingness to travel:

• 25% (Preferred)

Work Location: In person