As the Operations Manager, you’ll provide leadership direction to the hotels by maximizing financial returns, driving development of people, creating and maintaining memorable guest experiences, executing on brand standards, and building awareness of hotel and brand in the local community. You may need to act as the General Manager in their absence.
Your day-to-day
- Help the General Manager in the development, implementation and monitoring of financial and operational plans for the hotel to ensure optimum guest satisfaction, sales potential and profitability
- Direct everyday activities, plan and assign work ensuring you always have the right staffing numbers
- Develop your team and improve their performance through coaching and feedback, and create performance and development goals - recognize good performance
- Train team members to make sure they deliver with compliance and to the standards we expect and have the tools they need to work efficiently
What we need from you
- 2 years’ guest service/hotel experience with at least one year in a supervisory capacity, or an equivalent combination of education and experience.
- IHG experience is preferred
There’s so much more to the job than we can capture here. It’s simply about creating great experiences, doing the right thing and understanding people.
Location: 2008 Jefferson Street, Laurel, Mississippi 39440
Job Type: Full-time
Pay: $36,000.00 - $40,000.00 per year
Benefits:
- Dental insurance
- Employee assistance program
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Referral program
- Vision insurance
Schedule:
- Holidays
Experience:
- Recent Hotel Management: 1 year (Preferred)
Work Location: In person