Address
Form of work
SalaryWHO IS OUR IDEAL CANDIDATE?
- Someone to help our guests! Show off your city and be the tour guide for the guests – send them to your local favorites.
- Make an impact on your guests by making each experience unique and tailored to them.
- Sincere smiles go miles – we want someone who loves hospitality. When was the last time you did something nice for someone?
- Empowered individuals are our favorite – be your bold self.
- Should be flexible with schedule and available on weekends and Holidays.
- Would like individuals that can learn Night Audit and second shifts.
WHAT DOES A DAY AS A FRONT DESK REPRESENTATIVE LOOK LIKE?
- Welcomes guests and assists them with their stay, including checking in/out, wake up/courtesy calls, and handling guest concerns and requests
- Takes reservation requests and making adjustments to reservations as needed
- Works with Hotel Management and other team members to provide an excellent guest experience
- Uses our Front Desk computer system to complete customer transactions and run reports
- Communicates with the housekeeping team to be aware of room availability or guests
QUALIFICATIONS
- HS Diploma or equivalent work experience
- 1-2 years in a previous customer service position
- Basic office skills (i.e. math, cash handling, computer skills, etc.)
Behaviors
Preferred
- Team Player: Works well as a member of a group
Motivations
Preferred
- Self-Starter: Inspired to perform without outside help
Location: 42 Spencer Drive, Fairmont, WV 26554
Job Type: Full-time
Pay: $13.00 - $14.00 per hour
Expected hours: 32 – 40 per week
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
- Night shift
- Overnight shift
- Weekends as needed
Work setting:
- In-person
Work Location: In person
