We are looking for a Front Desk Agent to join our team and provide excellent customer service to our guests. The successful candidate will be responsible for greeting guests, answering phone calls, taking reservations, and providing information about the hotel and its services. This position requires excellent communication skills, an ability to multi-task, and a strong attention to detail. The ideal candidate will be organized, friendly, and have a positive attitude.
Responsibilities:
- Greet and welcome guests in a friendly and professional manner.
- Answer incoming calls and respond to customer inquiries.
- Manage reservations, check-ins, and check-outs.
- Provide information about the hotel and its services.
- Maintain a clean and organized Front Desk area.
- Process payments and handle cash transactions.
- Assist with luggage handling.
Job Types: Full-time, Part-time
Pay: $14.00 - $15.00 per hour
Expected hours: No more than 40 per week
Benefits:
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
Schedule:
- 8 hour shift
- Day shift
- Evening shift
- Holidays
- Night shift
- Weekends as needed
Work setting:
- In-person
Work Location: In person