Job Description
We are searching for an enthusiastic, service-focused Hotel Front Desk agent to join our guest services team. You’ll welcome guests, manage accounts, answer inquiries and field complaints to ensure we deliver an excellent experience to every guest. You will bring excellent communication skills and a passion for putting our guests first. If you love interacting with people in a positive work environment, apply now!
Positions Available:
Saturday: 7AM-3PM
Sunday: 7AM-3PM
Position would be part time to begin, with the opportunity for more hours when people go on vacation or need time off.
Compensation:$14 - $15
Responsibilities:- Work with the housekeeping staff to ensure rooms are ready for new guests
- Field customer complaints when necessary
- Bookkeeping: keep accurate records of all hotel guest account information
- Give every guest a warm welcome, check them in, and check them out when they leave, ensuring you provide correct keys and room numbers
- Take incoming calls, online and in-person room bookings requests, and answer questions about guests’ needs involving room rates, available rooms, amenities, rewards programs, and special requests
- Has experience answering telephone calls and troubleshooting stressful situations
- Has previous experience or working knowledge of Microsoft Office and reservation management systems
- 1 year of experience in the hospitality industry as a Hotel Front Desk agent, hotel receptionist, or guest service specialist preferred
- Excellent time management skills, organizational skills, customer service skills, and interpersonal skills
- High school diploma, GED, or equivalent
We are La Quinta Inn, we are family oriented. And look for hard working people like ourselves. We all work together as a team and help one another grow and succeed in the business. Our longest Employee we have has been here for 20 years so we really strive to find good candidates that want to stay here for some time. Its not just about work work work all the time either we do like to have some fun! Once a month we do a big family lunch just to sit back and relax with each other and get our mind away from work. If this sounds like a company you would want to work for then please apply you wont regret it!